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⭐ CUSTOMER SERVICE TEAM MEMBER — WEEKENDS & HOLIDAYS OFF! ⭐ (Newton, MA)
The New England Soup Factory & Modern Rotisserie
244 Needham Street
compensation:
Compensation Negotiable Based On Experience
employment type:
full-time
job title:
Customer Service
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Monday–Friday | 12:00 PM–7:30 PM | Weekends OFF!
Are you friendly, hardworking, dependable, and someone who genuinely enjoys helping people?
We’re looking for YOU!
The New England Soup Factory & Modern Rotisserie is a family-owned and operated business that has been proudly serving our community since 1995. We are passionate about homemade food, exceptional customer service, and creating genuine relationships with our customers.
In 2022, we were honored to be named one of DoorDash’s 100 Most Loved All Stars nationwide. We were also the only restaurant in Massachusetts to receive this recognition!
We’re looking for a Customer Service Team Member who is ready to work hard, have fun, and become part of our hardworking and close-knit team.
⭐ WHY WORK WITH US?
You’ll have a schedule that gives you your life back!
• Monday–Friday, 12:00 PM–7:30 PM
• EVERY WEEKEND OFF
• Major Holidays OFF — Thanksgiving, Christmas, New Year’s, Easter & more
• Health & Dental Insurance Options
• Free Employee Meal
• Paid Vacation Time
• Compensation negotiable based on experience
WHAT YOU’LL BE DOING
• Welcome our customers with a friendly smile and positive attitude
• Listen to customers and make sure their needs are taken care of
• Assemble customer orders quickly and accurately
• Learn our menu and confidently answer customer questions
• Operate the register/POS system
• Assist with light food preparation
• Keep the restaurant clean, organized, stocked, and looking great
• Work together with the team to keep things moving during busy meal periods
WHO WE’RE LOOKING FOR
We care more about your work ethic and attitude than having the perfect resume.
The right person is:
• Hardworking and determined
• Reliable and trustworthy
• Friendly and personable
• A strong team player
• Comfortable working in a fast-paced environment
• Able to stay calm and focused when things get busy
• A good problem solver
• Experienced with customer service
• Comfortable using a register/POS system
• Restaurant experience is a plus
💪 A NOTE ABOUT RESTAURANT LIFE…
We’re going to be honest — working in a restaurant can be tough. Some days are fast, stressful, and strenuous.
We’re looking for someone with thick skin who can take a tough moment, shake it off, and jump right back in.
We work hard, but we also work as a team. We support each other, take pride in what we do, and care about giving our customers the experience they deserve. If you’re dependable, motivated, friendly, and ready to become part of a family-owned restaurant that has been part of the community for over 30 years…
WE WANT TO HEAR FROM YOU!
Please reply with your resume and a little bit about yourself and your previous experience.
- Principals only. Recruiters, please don't contact this job poster.