Business Development Coordinator

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Position Summary

Per Mar Security Services is seeking a Business Development Coordinator (BDC) to support growth within our Security Officer Division by building a strong pipeline of qualified sales appointments for Branch Managers. The BDC combines disciplined prospect research, CRM management, and proactive outreach — using ZoomInfo and other business intelligence tools to identify and qualify prospects, locate decision-makers, navigate gatekeepers, and keep Branch Managers' pipelines full.

The ideal candidate is organized, resourceful, and persistent — comfortable with high-volume outbound activity, quick to build rapport, and motivated by clear outreach, data-quality, and appointment-setting goals.

Key Responsibilities

Business Intelligence & Prospect Research

·       Use ZoomInfo and other BI tools to research, verify, and continuously update account and contact information, including organizational structure and relevant business triggers.

·       Build and maintain lists of new prospective accounts within assigned branch territories and keep prospect and contact records current in the CRM.

·       Monitor prospect activity (leadership changes, expansions, incidents, RFPs, etc.) to flag timely outreach opportunities.

·       Partner with managers to align target-account criteria and territory priorities, and review outcomes together to refine lists and outreach strategy.

Appointment Setting & Outreach

·       Conduct high-volume outbound calls and emails to generate interest and secure qualified appointments for managers.

·       Identify and reach key decision-makers (e.g., security directors, facility managers, operations leaders, risk managers), navigating gatekeepers as needed.

·       Qualify prospects on need, timing, and decision-making role before scheduling appointments.

·       Schedule and confirm appointments on manager calendars, with a concise handoff of prospect background, qualification details, and talking points.

·       Track outreach activity and appointment results in the CRM and follow up to confirm attendance and reduce no-shows.

·       Conduct outreach and maintain prospect data in accordance with company and data-privacy standards.

Qualifications

Required

·       1–3 years of experience in appointment setting, inside sales, sales development, telemarketing, or similar outbound prospecting (relevant experience considered).

·       Ability to sustain high-volume, accurate outbound activity with strong phone presence and rapport-building skills.

·       Proven ability to reach decision-makers and navigate gatekeepers.

·       Excellent verbal and written communication skills, with strong organization and follow-up discipline.

·       Comfortable working toward daily and weekly goals for outreach activity, data quality, and qualified appointments.

-      Must possess the values important to Per Mar Security – Integrity, Communication, Excellent Service, and Accountability.

Preferred

·       Experience with ZoomInfo or similar business/sales intelligence tools, and HubSpot or similar CRM platforms.

·       Experience within contract security, staffing, facility services, B2B services, or related outsourcing industries.

·       Prior experience supporting a distributed or multi-branch sales team.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people. 

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.

Equal Employment Opportunity Employer / Veterans / Disabled

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