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Cordial manner // Customer services & hospitality (san jose downtown)
education completed:
some college
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COMPETENCIES
A dynamic professional with extended experience in culinary services & hospitality. Proficient building teams and
making critical decisions during challenges.
Greet Customers
High attention to details.
Team player with clear communication.
Especially skilled at maintaining superb relationship networks with clients, affiliates and management.
PROFESSIONAL EXPERIENCE
49er's STADIUM MANAGEMENT 2026
Guest Services Ambassador
• Support efforts facilitating a premium tailored experience targeting élite clientele.
• Verify media & VIP field-access credentials at restricted points of entry.
• Effectively collaborate and diplomatically communicate with Levi's Stadium team members and guests.
-Assistant to Levi Food Services Director 2018
• Report directly to Levi Food Services Director any discrepancies in staffing levels, assignments or credential access.
• Assist new hires, temporary, contractors & nonprofit volunteers with stadium access and assignment locations on event day.
• Take diplomatic ownership of clients issues and provide prompt solutions within scope of authority.
PONCETTA CONSULTING GROUP 2010-2015
Administrative Specialist to CEO / Project Coordinator
• Supported the President / Chairman, Pharmacist in Charge with daily business matters and various projects.
• Arranged, coordinated and participated in project, meeting, planning, preparation & tracking with MS Project.
• Provided software training, technical support of all Microsoft Office programs and other business solutions applications.
• Handled incoming requests, inquiries and service related issues, community pharmacy consulting support services.
SLOPE INFINITY- Hong Kong 2010 / 2002-2003
Lead Project Manager & Coordinator
• Planned and managed the renovation, relocation, exportation & installation of a synthetic ski slope to Hong Kong.
• Managed onsite installation, modifications, mechanical & safety testing, maintenance training of primary staff.
• Continued on-going contact for maintenance issues, & replacement of equipment, mechanical parts and supplies.
BRITISH BANKERS CLUB
Menlo Park – Sous Chef
• Prepared and cooked various entrees.
• Manage food costs and inventory.
• Maintain quality standards for plating appearance & storage.
• Create prep lists for the kitchen crew.
• Practicing highest regard for safety within the kitchen workplace.
VELVET TURTLE
Menlo Park – Line cook
• Experience working on specific cooking stations like grill, saute, while emphasizing the ability to consistently
produce high-quality dishes.
• Ensure food quality and plating a consistant meal.
STUART ANDERSON'S BLACK ANGUS
San Mateo – Prep
• Following prep lists created by chefs, perform other kitchen duties as assigned.
• Chopping, peeling, slicing, and dicing vegetables and preparing sauces, soups, and stocks.
• Maintain clean work station.
- OK for recruiters to contact this poster.