Job description
Currently 2 shifts available (3:30-11:30pm), with possible added shifts in months to come. Working weekend shifts are a must and sometimes holidays.
Some schedule flexibility required.
Hourly wage based on experience
Must be hardworking, responsible and dependable
Local resident or T commuter is a plus
Tasks
• Perform check-in and check-out tasks
• Take reservations, respond to inquiries, transfer calls, and take messages.
• Help guests with directions and sometimes luggage
• On occasion use toilet plunger, change light bulbs and trouble shoot maintenance issues when necessary.
Guest Services
• Call taxi's
• Be familiar with/explain Boston's tourist attractions and everything else it has to offer.
• Be able to give directions by car and be familiar with the public transportation.
• Assist guests in all requests possible.
• Create a warm friendly atmosphere.
General Responsibilities
Must have good focus and attention to detail.
• Be a team player, always helpful to guests and co-workers!
• Maintain a professional attitude and be friendly, courteous, kind at all times.
• Communicate effectively with other departments and managers.
• Always keep front desk and lobby areas neat and clean.
• Stay organized and calm while managing multiple tasks.
• Take initiative to solve problems and improve operations.
• Be neat in appearance.
• Be helpful to guests and go the extra mile when reasonable.
Please reply by email with a resume and we can schedule an interview
Red line to Harvard Station
Job Type: Part-time with more shifts possible
hourly: $19-21 per hour depending on experience
Schedule:
• 8 hour shifts
• right now we have 2 weekend afternoon/evenings
• Holidays sometimes
• Weekends required
Experience:
• Front Desk: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
Principals only. Recruiters, please don't contact this job poster.