We are a small, 20 room apartment hotel in Van Nuys seeking a responsible and dependable customer service representative.
Hours: 7 AM–7 PM. Primarily phone support, with on-site room inspections as needed (mostly Thursday - Sunday)
Responsibilities:
1. Answer guest calls, record requests, and respond promptly.
2. Handle room reservations and collect payments.
3. Relay guest requests to housekeeping and maintenance staff.
4. Verify arriving guests’ information and vehicle details daily.
5. Inspect rooms on-site after cleaning on days with arrivals to ensure they are ready for guests.
(best living close to the property)
6. Previous experience in phone customer service or hotel hospitality is preferred.
Please email us if interested!
Principals only. Recruiters, please don't contact this job poster.