About the Position
is seeking a motivated, organized, and detail-oriented Mortgage Loan Processor / Loan Officer Assistant to support a producing Loan Officer with daily mortgage operations. This position combines loan origination support, borrower communication, document collection, loan processing, and coordination with lenders and third parties to ensure a smooth transaction from application through closing.
We are looking for someone dependable, proactive, professional, and eager to learn. Mortgage experience is a plus, but we are willing to train the right candidate who has strong organizational skills, a positive attitude, and a willingness to grow within the mortgage industry.
Key Responsibilities
**Loan Officer Assistant Duties**
- Assist with new borrower inquiries, mortgage applications, and pre-approvals.
- Collect and organize borrower documentation, including income, assets, employment, tax returns, and bank statements.
- Follow up with borrowers to obtain outstanding documents and keep applications moving forward.
- Communicate professionally with borrowers, real estate agents, escrow officers, title companies, and other parties.
- Maintain accurate borrower information, pipeline updates, and follow-up tasks in the CRM.
- Assist with loan estimates, disclosures, and other required documentation under the direction of the Loan Officer.
- Help manage the active pipeline and ensure deadlines are met.
**Mortgage Loan Processing Duties**
- Prepare and organize loan files for submission to wholesale lenders.
- Review files for completeness and identify missing or inconsistent documentation.
- Submit loan packages and coordinate with lender account executives and underwriting teams.
- Track underwriting conditions and follow up to obtain required items.
- Coordinate appraisals, title, escrow, verification of employment, and other third-party requirements.
- Monitor loan milestones, rate-lock expiration dates, closing deadlines, and outstanding conditions.
- Assist with clear-to-close, signing, funding, and post-closing follow-up.
- Maintain organized, accurate, and confidential loan files.
Qualifications
- Active NMLS license (BUT NOT REQUIRED) or the ability to obtain the required licensing.
- DRE A plus BUT NO REQUIRED
- Strong communication, customer service, and organizational skills.
- Excellent attention to detail and ability to multitask.
- Comfortable using computers, email, spreadsheets, and CRM systems.
- Ability to follow up consistently and manage multiple files and deadlines.
- Professional attitude, reliability, accountability, and willingness to learn.
- Previous mortgage, real estate, sales, or administrative experience is a plus.
- Bilingual preferred
**Training will be provided to the right candidate.**
Ideal Candidate
We are looking for someone who takes ownership of their responsibilities, anticipates what needs to be done next, follows up without constant reminders, and understands the importance of delivering an excellent borrower experience.
The ideal candidate wants to grow with the business, improve their mortgage knowledge, and contribute to a productive, efficient team.
Compensation
- Competitive compensation based on experience and qualifications.
- Performance-based bonuses may be available.
- Training and opportunities for professional growth.
How to Apply
Please Call 909-237-2930 to set up an interview
Principals only. Recruiters, please don't contact this job poster.