Job Description: Administrative Assistant
Position summary
We are looking for an organized, proactive Administrative Assistant to support daily office operations. This person will handle administrative tasks, computer-based data work and customer service, in both Spanish and English.
The role requires someone who can work independently, pay close attention to detail and solve problems without constant supervision.
Key responsibilities
• Answer phone calls, emails and walk-in customers in a friendly, professional manner, in Spanish and English.
• Enter, update and maintain information in spreadsheets, databases and company systems.
• Prepare documents, reports, letters, invoices and presentations.
• Organize and file physical and digital documents.
• Manage calendars, schedule appointments and follow up on pending items.
• Follow up on customer requests and complaints until they are resolved.
• Review documents and data to make sure they are complete and error-free.
• Help order office supplies and keep basic inventory.
• Coordinate communication between customers, vendors and the team.
• Perform other administrative duties as assigned by management.
Requirements and skills
Requirement
Details
Computer skills
Microsoft Office (Word, Excel, Outlook) or Google Workspace (Docs, Sheets, Gmail); email, internet and fast, accurate data entry
English
Intermediate level: able to communicate by phone and email, read documents and assist English-speaking customers
Attention to detail
Reviews information, catches errors and keeps accurate, organized records
Customer service
Friendly, professional manner, patience and problem-solving skills
Works without supervision
Manages own time, prioritizes tasks, meets deadlines and takes initiative
Education
High school diploma or equivalent (technical or college studies a plus)
Experience
At least 1 year in an administrative, office or customer service role
Principals only. Recruiters, please don't contact this job poster.