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Tech Support (Springfield)
offered virtually
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Having trouble with your phone, tablet, computer, apps, email, or Wi-Fi? I can help!
I offer one-on-one technology assistance over the phone for people who need a little extra help figuring things out. I'll walk you through the problem step-by-step in plain English, without rushing or making you feel silly for asking questions.
I can help with things like:
📱 Setting up or troubleshooting smartphones and tablets
💻 Basic computer troubleshooting
📧 Email and account setup/help
🔐 Password and account issues
📲 Installing and learning to use apps
🌐 Wi-Fi and basic internet troubleshooting
🖨️ Helping troubleshoot printers and other devices
⚙️ Adjusting settings and learning new features
🛡️ Identifying common scams, suspicious messages, and phishing attempts
👩💻 General “How do I do this?” technology questions
No technical knowledge required! I'll explain things clearly and patiently and stay with you while you work through it.
I have several years of professional customer service and technical troubleshooting experience and genuinely enjoy helping people become more comfortable with technology.
Phone assistance only — no travel required.
Message me with what you're having trouble with and we can discuss the problem and pricing before getting started.