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DISPATCH ASSISTANT – OTR TRUCKING COMPANY (Schaumburg, IL) (Schaumburg)
CB Freight Inc
1251 N Plum Grove Rd Suite 200B
compensation:
Discussed at the interview
employment type:
full-time
experience level:
entry level
job title:
Dispatch Assistant
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Location: Schaumburg, IL
Full-Time | In-Office Position | 1099
We are a growing trucking company operating a fleet of 200 trucks, and we are looking for a reliable, organized, and detail-oriented Dispatch Assistant to support our dispatch team with daily operations.
This position works closely with dispatchers and drivers to help ensure smooth day-to-day operations. The Dispatch Assistant is not responsible for booking loads. The main focus is supporting dispatchers, assisting drivers, tracking shipments, updating company systems, and helping resolve operational issues.
Responsibilities:
Assist dispatchers with daily operational tasks;
Support drivers with check calls, updates, and issue resolution;
Monitor truck movements, ETAs, pickups, and delivery statuses;
Upload and enter PODs and BOLs into the company system;
Review documents and make sure all information is complete and accurate;
Follow up with drivers regarding missing or incomplete paperwork;
Help resolve issues such as delays, breakdowns, detention, routing concerns, and delivery problems;
Communicate with dispatchers, drivers, safety, accounting, and other internal departments;
Update dispatch and tracking systems and maintain accurate records;
Complete additional dispatch-related tasks as needed.
Requirements:
Previous experience in trucking, dispatch, or dispatch support is preferred;
Strong communication and problem-solving skills;
Ability to multitask and work efficiently in a fast-paced environment;
Comfortable using dispatch software, tracking systems, email, and Microsoft Office;
Strong attention to detail, especially when reviewing and entering documents;
Reliable, organized, proactive, and able to work well as part of a team.
What We Offer:
Stable, full-time position with an established trucking company;
Supportive and professional team environment;
Opportunity to grow within the company;
Competitive pay based on experience.
To apply, please send your resume or call 847-779-6565 for more information.
- Principals only. Recruiters, please don't contact this job poster.