Company seeking a friendly, professional remote freelancer to help us follow up with our past clients.
We pride ourselves on our work, and we want to make sure our past clients are still happy with their completed projects. Your primary goal will be doing a "quality check" with these customers and helping us build our online presence by guiding satisfied clients to leave a Google Review.
Requirements:
- Excellent, warm phone voice and professional communication skills.
- Comfortable making outbound calls and gently asking for reviews.
- Reliable computer, high-speed internet, and a quiet background for making calls.
- Organized and detail-oriented.
- Previous experience in customer service, reputation management, or administrative follow-up is a huge plus.