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Kaiyo Rooftop in SOMA, is seeking a driven, hospitality-focused Assistant General Manager to help lead our front-of-house team.
Reporting to the General Manager, the Assistant General Manager serves as second-in-command, leads daily service, and oversees key areas including scheduling, hiring, training, inventory, ordering, and maintenance. This is a hands-on role for an organized leader who thrives in a fast-paced environment and is passionate about refined, approachable hospitality.
The ideal candidate has leadership experience in a high volume with attention to small details and familiar with casual fine dining hospitality requirement and also is interested in growing into a General Manager role. Key Responsibilities
Lead daily front-of-house operations and manage the floor during service
Lead the restaurant in the General Manager’s absence
Create weekly schedules and manage labor and overtime targets
Review the tip pool and adjust staffing as needed
Manage front-of-house supplies, equipment orders, and vendor relationships
Oversee inventory with the General Manager
Coordinate repairs and maintenance
Support hiring, onboarding, training, development, and retention
Participate in performance reviews and disciplinary actions
Assist with cost controls and weekly sales and labor reporting
Monitor reservations and identify opportunities to increase revenue
Lead pre-service meetings and communicate food and beverage updates
Maintain and improve service standards
Collaborate with culinary and beverage teams to deliver a cohesive guest experience
Build relationships with regulars, VIPs, and industry guests
Resolve guest concerns with professionalism and care
Ensure compliance with health, safety, and DC Department of Health standards
Maintain a clean, organized, and beautifully presented restaurant
Foster a positive, accountable, and engaging workplace
At least three years of leadership experience in an upscale, fast-paced restaurant
Previous experience as an Assistant General Manager, Restaurant Manager, or Floor Manager
Strong leadership, communication, and organizational skills
A hands-on, service-focused management style
Excellent understanding of hospitality, guest engagement, and service standards
Experience managing schedules, labor, ordering, inventory, and employee relations
Working knowledge of Toast, OpenTable, or similar restaurant systems
Solid food, wine, spirits, and cocktail knowledge; French wine expertise is a plus
Understanding of general and local HR practices and procedures
Financial awareness, including labor management and cost control
Ability to train, mentor, and develop high-performing teams
Positive, solutions-oriented approach with a commitment to excellence and accountability