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Assistant Property Manager – Diamond Ridge Apartments (San Antonio)
Dimond Ridge Apartments
5235 Glen Ridge Drive
compensation:
Competitive pay based on experience. Additional details will be discussed during the interview process
employment type:
full-time
experience level:
mid level
job title:
Assistant Property Manager
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We are looking for someone who can assist with all aspects of day-to-day property operations, with a strong emphasis on rent collections, delinquency management, and resident account follow-up.
The ideal candidate is organized, confident, proactive, and comfortable having difficult conversations when necessary. We need someone who understands that successful collections require consistent follow-up, strong documentation, and the ability to stay on top of resident accounts every day.
Key Responsibilities
Assist the Property Manager with overall daily property operations
Take a lead role in rent collections and delinquency management
Contact residents regarding outstanding balances and payment obligations
Maintain consistent follow-up on delinquent accounts
Prepare and deliver required notices in accordance with company policy and applicable law
Track payment arrangements and ensure residents remain compliant
Maintain accurate resident ledgers and account notes
Assist with eviction documentation and coordination when necessary
Review resident accounts for accuracy and resolve discrepancies
Assist with leasing, renewals, move-ins, move-outs, and resident relations
Process applications, leases, renewals, and other property documentation
Respond professionally to resident questions and concerns
Assist with reporting, administrative duties, and property financial controls
Support the Property Manager with occupancy, leasing, resident retention, and overall property performance
Step in wherever needed to ensure the property operates efficiently
What We Are Looking For
Previous multifamily apartment management experience
Assistant Manager or similar property management experience strongly preferred
Strong rent collection and delinquency experience
Comfortable aggressively and professionally following up on unpaid rent
Knowledge of resident ledgers, notices, payment arrangements, and eviction processes
Strong organizational and follow-through skills
Excellent communication and customer service skills
Ability to multitask and prioritize in a busy property environment
Dependable, accountable, and results-driven
Property management software experience - Yardi
We are looking for someone who is hands-on, takes ownership, follows through, and is not afraid to tackle challenging delinquency accounts while still providing professional service to our residents.
Immediate hire for the right candidate.
Qualified applicants should submit a resume along with their desired hourly pay rate for consideration to diamondmanager@madisonreg.com.
- Principals only. Recruiters, please don't contact this job poster.