job title:Customer Service Rep. Bilingual Mandarin/Cantonese
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Temporary assignment
Rowland Heights (onsite)
Seeking a Bilingual (Mandarin/Cantonese) Customer Service Representative with a minimum 1-year experience for a 8-12 week temporary assignment to act as a Medicare Advisor and provide onsite support at a local Community Center with open enrollment/benefits and access to care. Responsibilities: schedule and coordinate health and wellness events including logistics and planning; communicating general building repairs, maintaining inventory of equipment, supplies and promotional/marketing materials. Track/monitor traffic flow and utilization of services. Manage use of space for classes and trainings while identifying programs and activities that bring value to the center. Participate in member events to showcase company benefits (sales booths, festivals, and religious or ethnic services).
Must be bilingual in Mandarin or Cantonese on a business level (reading, speaking, writing). Excellent customer service skills, experience serving the senior population a with the ability to present to small and large groups. Planning event details and aspects must be detail-oriented and positive. Reliable, present, and dedicated with strong organizational skills.
A Bachelor’s in Business, Marketing or Communications, or equivalent experience. Experience working in health care, non-profit organizations, or senior community preferred. Event planning or coordination is a plus
Hours are 8am-5pm or 9am-6pm
compensation: $21-$24/hour
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