Resolution Manager

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Hybrid Fast Track Liability Claims Adjuster - Entry Level

Role specifics:
- Jurisdictions: N/A
- Licenses: not required upon hire; must be willing to obtain with specified timeframe
- Location: If you reside within commutable distance to St Peters MO, Downers Grove IL, or Carrollton TX this role will by hybrid in office 2-3 days per week

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

Ideal candidates for this position will have:

• Claims Background: Customer Service experience needed
• Jurisdictional Experience: N/A
• Active Adjusters' licenses: not required upon hire; must be willing to obtain with specified timeframe

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve Fast Track Commercial General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

REQUIRED QUALIFICATIONS:

• High School Diploma.
• Minimum of 3 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree.
• Strong customer service experience

#LI-SR1

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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