Workplace Experience • Office Management • Employee Engagement • Operations
7+ years supporting workplace experience, office operations, facilities coordination, space planning, mail/logistics, and vendor partnerships to build welcoming, organized, and high-performing workplace environments.
Team Leadership & Employee Engagement: Experienced in directing workplace activities, supporting and developing cross-functional partners and coordinators, and managing culture-building events, volunteer programs, and celebrations that foster deep employee connection.
Scalable Systems, SOPs & Documentation: Proficient in creating structured onboarding/offboarding logistics, administrative workflows, and vendor invoice processes maintaining strict compliance, accuracy, and efficiency across Google Workspace, ATS/HRIS platforms, and AI efficiency tools.
Cross-Functional & Multi-Site Coordination: Proven track record collaborating across HR, IT, and executive leadership to handle desk setups, equipment allocation, visitor logistics, and conference room readiness, maintaining clear communication channels across multiple sites.
PROFESSIONAL EXPERIENCE
GRAY MEDIA | Workplace Experience Office Manager, San Francisco 2025 – Present
Lead the daily operations of Rippling’s West Coast workplace operations, with a strong focus on our San Francisco headquarters.
Manage, coach, and develop a team of Workplace Coordinators through practical ownership of projects, documentation, systems, and cross-functional work.
Proactively identify issues, respond quickly to employee needs, and ensure operational standards are being met in real time.
Oversee core workplace services including facilities, janitorial, supplies, mail/package handling, food and beverage, conference rooms, visitor support, and general office readiness.
Use data from tickets, employee feedback, walkthroughs, incidents, and team observations to identify patterns and improve the employee experience.
Support office openings, moves, decommissions, and other workspace changes as part of the team’s broader operational rhythm.
Create, improve, and standardize workplace programs, SOPs, playbooks, and trackers that help the global Workplace team operate consistently across offices.
Identify manual or repetitive workflows that should become templates, automations, dashboards, forms, or lightweight internal tools.
Balance consistency with local office nuance, ensuring standards are useful in practice rather than theoretical.
Build practical project plans, timelines, employee communication plans, and onsite readiness plans for major workplace changes.
Manage regional vendors, ensuring vendors meet quality, responsiveness, cost, and service expectations.
Own vendor escalations and recurring business reviews, translating feedback into clear corrective actions.
Support budget planning, invoice review, and purchase approvals for West Coast workplace operations.
Make practical tradeoffs that reflect Rippling’s operating principles: frugality, urgency, and high standards.
Evaluate when to insource, outsource, renegotiate, simplify, or change vendors based on operational need and employee impact.
Act as a trusted operational partner to leaders and teams who depend on the office experience.
Translate employee feedback and business needs into specific workplace improvements.
Partner with Workplace Technology and IT on AV and Network issues, control access tooling, and office technology reliability.
Coordinate across business stakeholders to ensure workplace changes are practical, well-communicated, and executed on time.
YMCA OF SAN FRANCISCO | Recruiter 2024 – 2025
Led full-cycle recruiting across 14+ branches, managing 25-40 requisitions monthly while exceeding hiring goals by 150% during peak hiring periods.
Partnered with hiring managers to improve candidate quality and accelerate hiring timelines.
Utilized AI-powered sourcing tools and recruiting technologies to increase recruiting efficiency and talent pipeline growth.
Supported workforce planning initiatives across multiple business functions.
PACIFIC SEAFOOD | Technical Recruiter, Remote 2022 – 2025
Led full-cycle recruiting across Engineering, IT, SRE, Network Engineering, ERP, HR, Sales, and Supply Chain organizations.
Developed sourcing strategies for difficult-to-fill technical and operational positions across multiple locations.
Conducted competitive talent intelligence and market research to support workforce planning decisions.
Partnered with business leaders to align recruiting efforts with organizational growth objectives.
Supported workforce expansion initiatives across distributed West Coast operations.
SLACK | Technical Sourcer, San Francisco 2023 – 2024
Sourced senior talent across AI/ML, Software Engineering, Data Science, Security, SRE, Product, and Design organizations.
Generated 125+ passive hires annually through advanced sourcing, talent intelligence, and market mapping strategies.
Built highly targeted technical pipelines using LinkedIn Recruiter, Gem, SeekOut, GitHub, HireEZ, and niche technical communities.
Partnered directly with recruiting, engineering, and product leadership to fill critical and hard-to-hire technical roles.
WARNER BROS. DISCOVERY | Sr. Technical Recruiter, Remote 2022
Led full-cycle recruiting for Engineering, Gaming, Creative Technology, Product, Marketing, and Production organizations.
Recruited highly specialized talent including Software Engineers, AI/ML Researchers, Technical Artists, Creative Technologists, and Product professionals.
Partnered with executive leadership, hiring managers, and studio stakeholders to drive strategic hiring initiatives aligned with business goals.
Built scalable sourcing pipelines using SeekOut, Gem, Discord, ArtStation, Behance, Phenom, and LinkedIn Recruiter.
Managed candidate experience, interview processes, stakeholder communications, and offer negotiations for critical hiring initiatives.
NIKE | Recruiter, Remote 2021
Recruited talent across Product, Brand, Marketing, Digital, Creative, Merchandising, Strategy, and Retail organizations.
Built candidate pipelines for Product Design, UX/UI, Digital Product, and Marketing teams through targeted sourcing strategies.
Managed candidate engagement and interview processes to deliver an exceptional candidate experience.
AMAZON (WHOLE FOODS) | Recruiting Associate, San Francisco 2020
Supported full-cycle recruiting operations across high-volume retail, operations, and corporate hiring programs.
Coordinated candidate scheduling, interview logistics, recruiting events, onboarding activities, and hiring manager communications. Maintained ATS records, recruiting metrics, compliance documentation, and candidate tracking processes.
EAT JUST | Talent Acquisition Manager, San Francisco 2017 – 2019
Led full-cycle recruiting across Engineering, R&D, Food Science, Manufacturing, Operations, and Corporate functions during rapid company growth.
Developed talent acquisition strategies that supported workforce expansion, organizational scaling, and business growth objectives.
Partnered with executive leadership on workforce planning, hiring forecasts, and long-term talent strategies.
Improved recruiting operations through ATS optimization, process improvements, workflow automation, and reporting enhancements.
Managed sourcing strategies, offer negotiations, onboarding programs, and candidate experience initiatives.
Supported employee engagement, retention, employer branding, and culture-building efforts during periods of hypergrowth.
EDUCATION
Butte College | Chico, CA - Organizational Communications
Principals only. Recruiters, please don't contact this poster.