We are looking to hire a Full Time Manager for our Milwaukee/Racine, WI Property. We offer a competitive hourly wage plus other bonuses and benefits. We are looking for an effective communicator who takes pride in their work and works with integrity to do the best job they are capable of each and every day. Applicants that are outgoing, self-starters, highly motivated, sales-savvy, and tech savvy are highly encouraged to apply.
Prior self-storage experience is preferred. But not necessary if you have comparable experience in other retail, restaurant or customer service industries
Job Duties:
Our managers support and are responsible for different components of the operation of their property, including; leasing storage & parking, helping maintain the property cleanliness and presentation (units and common areas), supervising on-site projects, communicating with home office team, and cultivating positive relationships with tenants and vendors.
Providing outstanding customer service including assessing and resolving customer problems in a timely manner and professionally handling telephone and walk-in inquiries
Management of a self-storage rental office including (but not limited to) opening and closing the office on time each day, making daily bank deposits and preparing daily, weekly, and monthly reports as needed by the home office
Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
Maintaining all tenant documentation in a neat and orderly manner using company tools and methods
Controlling delinquencies through telephone, email contact and letters on a scheduled basis including sending out monthly invoices and legal notices
Cleaning empty spaces(units), hallways, grounds and other common areas as needed. Cleaning office and restrooms daily. Taking pride in the complete appearance of the property by making regular assessment of the conditions and working to resolve maintenance and cleaning needs quickly and completely
Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks, weekly walkthroughs (audits) as well as visual inspection daily
Assist in preparing units for auction, vacate as prescribed by law and according to company policies & procedures.
Effectively communicate with management and fellow associates
Basic computer operation required. Candidate must understand and be proficient in MS Word, Excel, Teams and Outlook. Preferably experience using a self-storage software application but not required. Understanding of an automated gate system preferred but not required.
Experience & Qualifications:
2-4 years of customer service.
3 years of supervisory experience (preferably).
Retail sales.
General office skills.
Organizational skills.
Ability to pay close attention to detail.
Ability to read and write in English required.
Applicants must have a valid Driver License & proof of current auto insurance.
Reliable transportation
Ability to Commute On a daily basis to work (Required)
High School Diploma Required.
Associate’s Degree/ Bachelor’s Degree Preferred
Education:
High School Diploma Required.
Associate’s Degree/ Bachelor’s Degree Preferred
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Benefits:
Quarterly Commissions
Pay: Contingent on experience
Industry-leading medical, dental, and vision insurance
401(k) Match
Health insurance
PTO
Independent work environment
Mileage reimbursement (where applicable)
Scholarship Opportunities
Opportunities for growth and career development
Employer-provided branded apparel
Supportive work environment
Employer-provided storage space (Limited unit size, where applicable)
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead, Key holder or Team Lead, Cashier/Sales, Sales Specialist, etc.
Equal Employment Opportunity & Additional Employment Information
Compensation, bonus opportunities, and benefits are subject to applicable plans, policies, and eligibility requirements.
Store Here Self Storage is an Equal Opportunity Employer and maintains a workplace free from unlawful discrimination and harassment. We are committed to creating an inclusive workplace
Employment may be contingent upon successful completion of a background check and/or drug screening, where permitted by law. Applicants must be authorized to work in the United States at the time of hire.
Ability and willingness to relocate or work at other properties as needed:
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.