job title:Hotel Front Desk Supervisor FT - 7A-3P/ 3-11 PM -
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The Dylan Hotel
110 S. El Camino Real, Millbrae, CA
Full- Time - 7AM-3PM / 3PM - 11PM - Set schedule
About Us:
Experience the difference of working at a small, boutique hotel—where your contributions matters. We're proud to offer an empowering work environment, strong management support, and a dependable team.
Located in a residential neighborhood south of SFO, our 58-room, newly renovated hotel is owner-operated and known for our exceptional guest service. We consistently earn outstanding reviews thanks to our dedicated, long-time team. We’re looking for a dependable and detail-oriented Night Auditor to join our team. someone who shares our enthusiasm and passion for hospitality.
Why You’ll Love Working With Us:
Be part of a close-knit, owner-operated team
Work in a positive, respectful atmosphere where your contributions are valued
Interact with appreciative, friendly guests from around the world
What We’re Looking For:
At least 2 years of hotel front desk or night audit experience
Excellent attention to detail and math accuracy
Strong communication skills and customer service orientation
Ability to work independently and stay organized overnight
Dependable, trustworthy, and confident with systems and processes
Familiarity with PMS (Property Management Systems) and online travel agency (OTA) extranets
Reliable references and a track record of integrity and performance
Key Responsibilities:
Deliver warm, genuine, and efficient service to every guest
Handle reservations, inquiries, and upsell opportunities confidently
Check guests in and out quickly and professionally
Ensure accurate billing and review departures for completeness
Provide guests with helpful local information, directions, and sightseeing tips
Respond promptly to guest needs and resolve concerns effectively
Assist with housekeeping scheduling and report maintenance issues
Maintain inventory controls and help maximize room sales
Complete various front desk forms and assist with administrative projects as needed
Ready to Apply?
If you’re a night owl with an eye for detail and a passion for hospitality, we’d love to welcome you to our team.
Apply now and experience the difference of working at a hotel where people come first—guests and team members alike.
EXPERIENCE: Two years of hotel experience REQUIRED
Check us out at: www.dylansfo.com
COMPENSATION:- $24-$26/hr
-Subsidized Medical
-Paid-time off
-Double-time holiday pay
- Bonuses available
Job Type: Part-time
Benefits:
Free parking
Health insurance
Paid time off
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