Having problems with your POS system? Need help setting up, troubleshooting, or improving your restaurant, bar, or hotel POS?
I provide independent POS consulting and technical support for private businesses and POS vendors.
I have an extensive background in POS installation and troubleshooting.
For Businesses:
Here are my expertise areas:
• POS setup, configuration & troubleshooting
• Restaurant, bar & hotel POS systems
• POS hardware, terminals, printers, scanners & peripherals
• Network/Wi-Fi connectivity issues affecting POS
• Payment terminal and integration troubleshooting
• Menu, pricing, modifiers & tax configuration
• User/employee setup and permissions
• Receipt printer & kitchen printer issues
• POS system migration and new-location setup
• Inventory and product configuration
• Troubleshooting POS software and integration issues
• Data, reporting and operational workflow issues
• Vendor/POS implementation support
• On-site or remote technical assistance
• Documentation and staff training
For POS Vendors/Resellers:
Need an experienced technical resource to help with a customer installation or difficult support issue?
I provide independent technical support for POS companies, resellers and implementation teams, including:
• Customer installations
• Troubleshooting & escalation support
• POS integration support
• Remote technical assistance
• On-site deployment assistance
• Testing and configuration
• Customer training
• Documentation
Why hire me?
Instead of waiting days for vendor support or paying for a large consulting engagement, you can get direct technical assistance for a specific POS problem, installation, or project. Plus I provide reasonable hourly/project rates.
Contact me (preferably by email) and let me know about your POS system, business type, location and the problem you're experiencing and I'll let you know how I can help.