Professional Summary
Results-driven and entrepreneurial professional with experience in a vast majority of different
work fields throughout the entirety of past employment ventures, such as Sales
Representative, Secretarial, Data Entry, Food Service, Assistant Manager, Assembly Line, etc.
Proven track record in inventory sourcing, equipment management, and executing targeted
marketing strategies to drive engagement. Adept at identifying market opportunities,
managing logistics, and providing high-quality service in fast-paced environments.
Professional Experience
Founder / Operations Manager | Kursed Kustoms – Oakland, CA | 2025 – Present
● Launched and operate an independent custom apparel and blank printing brand,
overseeing all aspects of product design, wholesale apparel sourcing, and production
logistics.
● Manage equipment configurations and technical workflows for high-quality custom
printing and garment decoration.
● Developed and executed local and digital marketing strategies to build brand identity and
capture target audience segments.
Account Representative / Customer Support | Retail / Hospitality / Gig Sector – East Bay, CA |
2021 – 2024
● Managed day-to-day customer interactions, ensuring high satisfaction rates and driving
repeat business through strong interpersonal communication.
● Monitored local market trends and inventory valuations to advise on pricing strategies
and product availability.
● Handled high-volume schedules, logistics coordination, and administrative data entry
with strong attention to detail.
Office Manager & Payroll | Matrix Heating & Air Conditioning – Concord, CA | 2015 – 2019
● Oversaw daily administrative and secretarial operations for the office, maintaining
organized digital filing systems and coordinating team schedules.
● Managed time tracking, data entry, and accurate payroll processing for company
employees while ensuring compliance with standard regulations.
● Served as the primary point of contact for client inquiries, vendor communications, and
billing, delivering professional customer service.
Sales Representative | Sears (Somersville Mall) – Antioch, CA | 2013 – 2015
● Engaged with customers on the sales floor to determine their needs, recommend
specific products, and drive regional retail revenue.
● Maintained a strong knowledge of product features, active promotions, and warranty
options to maximize point-of-sale customer satisfaction.