*Only contact Monday-Friday 9am-5pm For the quickest response, please send a text message. (305) 879-2659
The E-Commerce Office Assistant manages essential daily administrative, listing, and customer service tasks for multi-channel sales. This position focuses on keeping digital storefront data accurate and resolving consumer requests smoothly across Amazon, eBay, and Walmart.
Core Responsibilities:
Order & Tracking Administration: Print incoming buyer invoices and update courier tracking details promptly inside marketplace backends.
Inventory Control:
Check current stock counts continuously to keep physical warehouse supply synced with active online listings.
Data Entry Maintenance:
Key product details, stock adjustments, and vendor invoice data into operational tracking sheets.
Listing Approvals:
Review new item drafts to approve and publish live listings on Amazon, eBay, and Walmart Seller Centers.
Customer Care Support:
Answer buyer messages, coordinate returns, resolve disputes, and maintain excellent seller health metrics.
Reception & Call Transfers:
Answer incoming company phone lines professionally, handle general inquiries, and execute accurate department transfers.
Required Qualifications
Office Skills:
Proven experience with digital data entry, professional telephone reception, and clerical routines.
E-Commerce Comfort:
General familiarity or ability to easily learn navigation within Amazon, eBay, and Walmart dashboards.
Clarity in Communication:
Polished verbal habits for call transfers and clear written communication for buyer support emails.
Extreme Accuracy: Strict attention to detail when dealing with alphanumeric tracking tags, product SKUs, and stock records.
Principals only. Recruiters, please don't contact this job poster.