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Data Entry Specialist / Office Assistant (Hesperia)
Welcome to America
17130 Sequoia St Ste 104 near Hesperia Rd/Bear Valley Rd
compensation:
16.90 per hour to start
employment type:
full-time
experience level:
mid level
job title:
Data Entry Specialist / Office Assistant
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Data Entry Specialist / Office Assistant
Welcome to America, Inc. | Healthy Connections Program
NOW INTERVIEWING – APPLY TODAY!
Location: Hesperia, California Work Environment: In-person, office-based Starting Pay: $16.90 per hour Advancement: Growth opportunities and performance-based raises
About the Position
Welcome to America, Inc. is seeking a highly organized, dependable, detail-oriented individual with excellent typing, computer, and customer service skills to join our Hesperia office.
Our organization assists immigration clients and healthcare members with important services. This position involves handling a high volume of sensitive personal, medical, financial, and immigration-related information.
Confidentiality, accuracy, professionalism, and the ability to handle sensitive information responsibly are essential.
Job Responsibilities
Perform fast and accurate data entry for immigration clients and healthcare members.
Enter, update, and maintain confidential client and member records.
Handle sensitive personal information, including identification documents, immigration records, healthcare information, and financial documentation.
Answer incoming calls and provide professional customer service.
Assist clients and healthcare members with questions and administrative needs.
Scan, upload, organize, and maintain electronic documents.
Review records for accuracy, completeness, and missing information.
Assist with scheduling appointments and general office duties.
Manage multiple assignments in a fast-paced office environment.
Follow organizational privacy policies, HIPAA requirements where applicable, and confidentiality procedures.
Qualifications & Requirements
Fast and accurate typing skills are required.
Must be proficient in reading, writing, and speaking English.
Bilingual English/Spanish preferred, including the ability to read, write, and speak both languages.
Strong computer, keyboarding, and data entry skills.
Excellent communication and telephone customer service skills.
Ability to handle large amounts of personal and confidential information.
Strong attention to detail and organizational skills.
Ability to multitask and meet deadlines.
Must demonstrate professionalism, discretion, and good judgment.
Ability to remain calm and respectful when assisting clients in stressful situations.
Previous administrative, office, or data entry experience preferred.
Must be able to work in person at our Hesperia office.
Mandatory Interview Skills Assessment
All candidates selected for an interview must complete two assessments.
1. Typing Speed & Accuracy Test
Applicants will be evaluated on typing speed, accuracy, attention to detail, and the ability to enter information efficiently.
2. Customer Service Phone Call Simulation
Applicants will complete a simulated customer service call to evaluate communication skills, professionalism, listening ability, patience, and problem-solving.
Bilingual applicants may also be evaluated on their Spanish communication skills.
Compensation & Growth Opportunities
Starting Pay: $16.90 per hour
We believe in recognizing employees who demonstrate dedication, reliability, and strong job performance.
Opportunities for professional growth and advancement.
Potential pay raises based on individual performance, productivity, accuracy, and overall job responsibilities.
Opportunities to develop valuable experience in immigration services, healthcare administration, and office operations.
Performance-based increases are not guaranteed and depend on employee evaluations and organizational considerations.
Confidentiality Is a Priority
Our employees work with highly sensitive information belonging to immigration clients and healthcare members.
The selected candidate must demonstrate the highest level of integrity, confidentiality, and professionalism when handling protected and private information.
NOW ACCEPTING APPLICATIONS!
Submit your resume to: info@welcometoamericaservices.com to be considered for an interview.
WE ARE LOOKING FOR SOMEONE WHO IS FAST, ACCURATE, ORGANIZED, TRUSTWORTHY, AND PROFESSIONAL!
Work Location: In person
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