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Service Manager (Newport News)
Hornsby Tire & Service Center
compensation:
Pay: $60,000 - $75,000 per year + Bonus
employment type:
full-time
experience level:
mid level
job title:
Service Manager (Runs Entire Shop)
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Job Type: Full-time
Pay: $60,000 - $75,000 per year + Bonus
Shift: Day shift (Monday to Friday, No weekends)
Job Overview
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will have a strong background in vehicle maintenance and repair, exceptional leadership skills, and a commitment to providing outstanding customer service.
As a Service Manager, you will be responsible for managing the daily operations of the service department, ensuring high-quality service delivery, and fostering a positive work environment for your team.
Benefits
• Paid sick
• Paid vacation
• Paid holiday
Responsibilities
• Lead and manage the service team to ensure efficient workflow and high-quality repairs.
• Engage and consult with customers (in-person and over the phone) to generate and close sales.
• Order and manage parts.
• Conduct auto estimating for repairs and maintenance services.
• Ensure all technicians follow proper vehicle maintenance procedures.
• Train and mentor staff on best practices.
• Maintain a clean and organized service area while ensuring compliance with safety regulations.
Requirements
• Experience: Minimum 2 years in management role within mechanical sales or customer service.
• Skills:
o Excellent leadership and team management abilities.
o Strong communication and interpersonal skills.
o Ability to multi-task and work efficiently in a fast-paced environment.
o Coachable, honest, and goal-oriented team player.
• Other Requirements:
o A valid driver's license is required.
- Principals only. Recruiters, please don't contact this job poster.