We are seeking an organized, hands-on, and detail-oriented Property Leasing Administrator to support the day-to-day leasing and administration of our residential properties. This role is responsible for managing property listings, prospective tenant communication, showings, applications, lease documentation, and ongoing property administration.
The ideal candidate is proactive, professional, customer-focused, and comfortable managing multiple properties and priorities in a fast-paced environment.
Key Responsibilities
Leasing & Listings:
Manage the leasing process from initial inquiry through application, lease signing, and move-in.
Create, update, and maintain property listings across Zillow, Apartments.com, and other rental platforms.
Respond promptly to prospective tenant inquiries and follow up with leads.
Qualify prospects and clearly communicate rental terms, availability, amenities, and property policies.
Process rental applications and coordinate required documentation, screenings, approvals, and lease agreements.
Maintain accurate prospect, applicant, and leasing records in AppFolio.
Showings & Tours:
Schedule and conduct apartment and property tours.
Coordinate showing schedules with prospective tenants, agents, and onsite property teams.
Professionally present available units, property features, amenities, and community benefits.
Follow up with prospects after showings and maintain accurate status updates in AppFolio.
Property Administration
Maintain accurate tenant, lease, unit, and property records in AppFolio.
Coordinate move-ins, move-outs, unit readiness, inspections, and property-related appointments.
Communicate tenant requests and property issues to the appropriate maintenance and management teams.
Assist with lease renewals, notices, reporting, calendars, and property documentation.
Support the Property Manager with daily administrative and operational needs.
Ensure leasing activities and documentation are completed accurately and in accordance with company policies and applicable requirements.
Qualifications
2+ years of experience in leasing, residential real estate, or property management preferred.
Strong communication, customer service, and interpersonal skills.
Excellent organizational and multitasking abilities.
Strong attention to detail and consistent follow-through.
Experience with AppFolio or similar property management software preferred.
Working knowledge of Fair Housing requirements and residential leasing practices preferred.
Proficiency with Microsoft Office and/or Google Workspace.
Real Estate License preferred but not required.
Ability to work independently while collaborating effectively with property and management teams.
Experience:
Property leasing: 2 years (Required)
Administrative: 2 years (Preferred)
Work Location: In person
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