**Commercial Printing Company | Sales + Office Administration | Printing Industry Experience Required**
We are an established commercial printing company looking for an **experienced Printing Sales Representative / Office Admin** to join our team.
This position combines **printing industry sales, customer service, and general office administration**. We are looking for someone who understands commercial printing, can confidently communicate with customers, generate new business, and also handle day-to-day office responsibilities.
**COMPENSATION: $$$ PER HOUR + 5% COMMISSION ON SALES**
This is not a position for someone who has no knowledge of the printing industry. **Printing experience is required.**
### YOU MUST KNOW PRINTING
We are looking for someone who already understands the commercial printing business and can speak intelligently with customers about their projects.
You should understand:
* Digital printing
* Commercial printing
* Offset printing
* Business cards
* Flyers
* Brochures
* Postcards
* Posters
* Large-format printing
* Banners
* Signs
* Vinyl
* Labels
* Window graphics
* Presentation materials
* Paper stocks
* Finishing options
* Cutting
* Folding
* Laminating
* Binding
* Basic file and artwork requirements
* Production timelines
* Rush jobs
* Realistic turnaround times
You should be able to understand what a customer is asking for, ask the right questions, and communicate the project requirements to our production team.
For example, if a customer says:
**"I need 10,000 brochures by Friday."**
You should understand what questions need to be asked, what production method may be appropriate, what specifications are required, and whether the requested deadline is realistic.
**We do not want salespeople promising customers impossible turnaround times.**
---
### SALES RESPONSIBILITIES
You will be responsible for helping grow our commercial printing business.
Responsibilities include:
* Generate new commercial printing business
* Find and contact potential customers
* Make sales calls and send sales emails
* Develop relationships with businesses and organizations
* Contact marketing companies, advertising agencies, event companies, restaurants, retailers, manufacturers, real estate companies, and other businesses
* Quote and sell printing services
* Follow up on quotes and leads
* Develop repeat customers
* Maintain existing customer relationships
* Identify opportunities for additional printing services
* Manage customer communication from quote through completion
* Communicate customer requirements to the production team
* Help ensure projects are produced and delivered correctly
* Develop larger commercial accounts and recurring customers
We are particularly interested in someone who can bring in **medium-sized and large commercial printing projects**, not just small walk-in orders.
If you already have relationships with businesses, marketing companies, advertising agencies, event companies, restaurants, retailers, real estate companies, or other organizations that regularly purchase printing, that is a major plus.
---
### OFFICE / ADMINISTRATIVE RESPONSIBILITIES
In addition to sales, this position will assist with the **day-to-day operation of our office**.
Responsibilities will include:
* Answer incoming phone calls
* Respond to customer emails
* Communicate with customers regarding orders and questions
* Prepare and send estimates and quotes
* Prepare customer invoices
* Enter and maintain customer orders
* Process paperwork
* Organize job tickets and office documents
* Follow up on outstanding paperwork
* Assist with accounts receivable
* Assist with accounts payable
* Help keep track of bills and invoices
* Organize and maintain office records
* Assist with basic bookkeeping and administrative tasks
* Follow up on customer balances and payments
* Coordinate information between customers, office staff, and production
* Maintain organized customer and job records
* Perform general office duties as needed
You should be comfortable working on a computer and using email, Microsoft Office, PDF files, spreadsheets, and basic business software.
**Attention to detail is extremely important.** A mistake in an invoice, job order, quantity, size, or customer specification can cause problems in production, so accuracy is required.
---
### 5% COMMISSION
**5% COMMISSION ON SALES + $18/HOUR**
The more business you bring in, the more you can earn.
This position is best suited for someone who is comfortable with both **sales and office responsibilities** and who understands how commercial printing works.
Someone who already has an existing customer base or industry contacts is a major plus.
---
### WHO WE ARE LOOKING FOR
The ideal candidate:
* Has previous printing industry experience
* Has experience selling commercial printing
* Understands printing terminology
* Knows how to ask the right questions before quoting a job
* Understands production timelines
* Can provide realistic turnaround expectations
* Is comfortable prospecting for new customers
* Is comfortable making phone calls
* Is comfortable communicating by email
* Can build long-term customer relationships
* Has strong customer service skills
* Is organized and detail-oriented
* Can handle invoices and paperwork
* Is comfortable with general office administration
* Can multitask and prioritize responsibilities
* Can communicate effectively with customers and production staff
* Is professional, dependable, and responsive
* Is motivated by commission and business development
* Can understand the difference between selling a $100 job and developing a $10,000+ commercial account
---
### IMPORTANT - PRINTING EXPERIENCE REQUIRED
**Printing industry experience is REQUIRED.**
If you have never worked with commercial printing, this position is probably not the right fit.
We need someone who can walk into a conversation with a customer and understand what they need, recommend an appropriate printing solution, and accurately communicate what is realistic from a production standpoint.
You will have support from our production team, but you will be responsible for **bringing in business, managing customer relationships, and assisting with the day-to-day office responsibilities.**
We are looking for someone who can be a valuable part of the business - **someone who knows printing, knows how to sell, is organized, and can help keep the office running smoothly.**
If you know printing, know how to sell, are organized, and are confident you can bring in commercial accounts, **we want to hear from you.**
---
### TO APPLY
Please submit your resume!
**$$$ PER HOUR + 5% COMMISSION**
**PRINTING SALES REPRESENTATIVE / OFFICE ADMIN**
Principals only. Recruiters, please don't contact this job poster.