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Intermodal Customer Service Representative (Fort Worth, TX)
Wallport Transit Xpress
compensation:
50,000 - 75,000
employment type:
full-time
experience level:
mid level
job title:
Intermodal Customer Service Representative
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WTX is growing, and we’re looking for a Customer Service Representative to join our team! This role serves as the conduit between our fleet and customers, ensuring seamless communication, scheduling, and issue resolution. If you thrive in a fast-paced environment and are passionate about logistics, we want to hear from you!
Duties
-Communicate with customers via phone, email, and chat
-Provide product, pricing, and availability information
-Schedule and coordinate shipments, ensuring on-time deliveries
-Work closely with dispatch, operations, and sales to meet customer needs
-Track shipments, provide updates, and proactively address issues
-Maintain accurate records and assist with documentation
-Build strong customer relationships through outstanding service
Qualifications
- High School Graduate, but college is preferred
-Experience: 1-3 years in customer service in logistics
-Skills: Strong communication, problem-solving, and organizational abilities
-Tech-Savvy: Comfortable using TMS software and data entry platforms
-Customer-Focused: Passionate about delivering top-tier service
Join us in delivering outstanding service while contributing to our commitment to excellence!
Why Join WTX?
Growing company with a strong reputation in logistics
Family-owned culture – we value our people and career growth
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Shift availability: On Site
8am - 5pm or 9am - 6pm.
Fort Worth, TX 76131
How to apply? Submit your resume or give us a call for more details!
281-474-4700
- Principals only. Recruiters, please don't contact this job poster.