job title:Dispatch Coordinator and Customer Service
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NOW HIRING: DISPATCH & CUSTOMER SERVICE COORDINATORS – $25/HR (FONTANA)
Manufacturing Green Products, Inc.
Compensation: $25.00 per hour starting pay
Employment Type: Part-Time / Extended Part-Time
Location: Fontana, California – On-Site Only
Experience: 3+ Years Preferred
Language: Bilingual English & Spanish Required
JOIN OUR GROWING TEAM – TWO POSITIONS AVAILABLE!
Manufacturing Green Products (MGP) is an established and growing pallet manufacturing and recycling company serving major distribution centers, warehouses, and logistics operations throughout Southern California.
We are expanding our dispatch department and looking for two dependable, organized, and customer-focused Dispatch Coordinators to help manage our daily transportation operations.
If you enjoy coordinating logistics, working with modern technology, solving problems, and providing outstanding customer service, we want to hear from you!
Our dedicated accounting and administrative team handles routine data entry, timecards, and accounting responsibilities, allowing our dispatchers to focus on dispatch operations, fleet monitoring, inventory coordination, and customer service.
AVAILABLE POSITIONS & SCHEDULES
POSITION 1 – MORNING DISPATCH COORDINATOR
Monday–Friday: 6:00 AM – 12:30 PM
Saturday: 6:00 AM – 12:00 PM
Approximately 35.5 paid hours per week
30-minute unpaid meal period per shift
POSITION 2 – AFTERNOON DISPATCH COORDINATOR
Monday–Friday: 11:30 AM – 6:00 PM
Saturday: Off
Approximately 30 paid hours per week
30-minute unpaid meal period per shift
Both positions work together during a scheduled transition period to ensure smooth communication and continuity of operations.
YOUR PRIMARY RESPONSIBILITIES
DISPATCH & TRANSPORTATION COORDINATION
Coordinate daily truck routes, pickups, deliveries, and driver assignments.
Communicate with drivers and yard supervisors to ensure timely deliveries.
Monitor delivery schedules and proactively resolve transportation delays.
Coordinate customer orders and material movements between company locations.
SAMSARA GPS & DRIVER MONITORING
Monitor company trucks and drivers using the Samsara GPS fleet management system.
Track vehicle locations, routes, arrival times, and delivery progress.
Identify excessive idling, unauthorized stops, extended breaks, and route deviations.
Monitor driver activity and communicate operational concerns to management.
Help improve fleet efficiency, driver accountability, and on-time performance.
MAINTAINX – EQUIPMENT & MAINTENANCE COORDINATION
Monitor equipment and vehicle maintenance status through MaintainX.
Track open maintenance requests, work orders, and equipment availability.
Communicate equipment issues to the maintenance department.
Follow up on equipment downtime and repair progress to help minimize operational disruptions.
Coordinate with maintenance personnel to keep trucks, trailers, and yard equipment operational.
INVENTORY & YARD COORDINATION
Monitor pallet inventory levels across multiple company yards.
Communicate with yard supervisors regarding inventory availability.
Coordinate inventory transfers between locations.
Help ensure the correct products and quantities are available for customer orders.
CUSTOMER SERVICE – OUR TOP PRIORITY!
Provide professional, friendly, and responsive customer service by phone and email.
Keep customers informed about pickup schedules, deliveries, and order status.
Respond promptly to customer questions and service concerns.
Build strong relationships with customers, drivers, and company personnel.
Support the sales team with scheduling, customer follow-ups, and service coordination.
WHAT WE'RE LOOKING FOR
Minimum 3 years of dispatch experience preferred, ideally in trucking, transportation, logistics, or distribution.
Bilingual English and Spanish required, both verbal and written.
Strong customer service and communication skills.
Experience using GPS fleet tracking and dispatch management software.
Comfortable working with computers and multiple software platforms.
Organized, detail-oriented, and able to multitask.
Ability to make quick decisions and resolve problems.
Dependable, punctual, professional, and team-oriented.
Comfortable working in a fast-paced transportation environment.
Experience with Samsara, MaintainX, Pallet Connect, or similar software is a plus. Training on our specific systems will be provided.
WHAT WE OFFER
Starting pay of $25.00 per hour
Performance and compensation review after 90 days
Consistent weekly schedules
Paid holidays, PTO, and vacation benefits according to company policy and eligibility
Modern dispatch, GPS, and maintenance management technology
Dedicated accounting and administrative support
Opportunity for professional growth and advancement
Established company with multiple locations and continued expansion
HOW TO APPLY
Please reply to this advertisement with your resume and a brief description of your dispatch and customer service experience.
IMPORTANT: Please indicate which position you are applying for:
Position 1 – Morning Dispatch (Monday–Saturday)
Position 2 – Afternoon Dispatch (Monday–Friday)
We are looking for individuals who take pride in their work, communicate professionally, and understand that excellent customer service is the foundation of successful dispatch operations.
Manufacturing Green Products
Fontana, California
Principals only. Recruiters, please don't contact this job poster.