job title: Cargo Representatives
Looking for Cargo Representatives for Premier Inflight Catering Company? Air Culinaire Worldwide is seeking talented experienced passionate people who love food, be part of a team, and making customers happy.
compensation: $18-$20 based on experience
employment type: full-time
The Cargo Representative primary duty is, in partnership with the facility management, developing and
maintaining professional relationships with the Cargo sector of business through professional customer
delivery, interaction, cargo route organization, stellar customer service and consistent logistics execution.
Responsibilities and Associated Duties:
In partnership with, and under the direction of the General Manager, the Cargo Representative will be responsible for
managing the logistics and timeliness of the final product and/or services that are requested by the Cargo customers.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The Cargo Representative is responsible for arranging for and delivering catering orders and providing all
additional services to Cargo customers and any other customers as directed by management in a safe and timely
manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures.
• Additionally, the Cargo Representative will participate in the process of directly serving the Cargo customers and
obtaining feedback from them regarding our product and service, which they will relay to the General Manager or
other facility managers.
• The Cargo Representative will, in partnership with the facility management, assist in the maintenance and upkeep
of all records, journals, regulations associated with the Cargo business and Regulated Garbage, i.e. spill logs,
training logs, et al.
• The Cargo Representative will, in partnership with the facility management, will assist in the maintenance and
upkeep of all airport (s) required security and badging requirements for all employees associated with the Cargo
sector.
• They will be an on-site problem solver in the event of situations arising that require immediate action, and the
Cargo Represented will be provided the authority to make decisions to solve the problem following company
procedures related to customer satisfaction, safety and cost.
• The Cargo Representative is responsible to drive safely under the laws and safety guidelines of the state (s) they
drive in and to always be courteous and careful to avoid accidents and dangerous situations while on the road.
• The Cargo Representative is responsible, in conjunctions with other facility drivers, to maintain the vehicle fleet,
clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure
that the Geotab signal and FOB are in working order and will always fill the gas tank before returning to the
kitchen on their final run.
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Cargo Rep Job Desc. 2020 FINAL-Rev 04/23/2015
• Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle
cleaning and maintenance.
• Understand and maintain quality control and food-safety procedures of food product during delivery.
• Under the direction of the General Manager, the Cargo Representative, in conjunctions with the other facility
drivers, will maintain operationally safe vehicles by conducting regularly scheduled and required inspections
including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out)
vehicles by utilizing self-service car washes.
• Safely operate company vehicles and drive in compliance with all local and federal laws and regulations.
• Dress professionally and within the guidelines of ACW procedures including the company approved uniform.
• Assist with the assembly of silverware units and stocking of items in the company vehicles.
• Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day
operations.
• Safely operate company vehicles and drive in compliance with all local and federal laws and regulations.
• Dress professionally and within the guidelines of Company procedures including the company approved
uniform.
• Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is
slow and staffing shortages occur.
• All other duties as assigned by the General Manager.
INDIVIDUAL/FAMILY HEALTH CARE BENEFITS
Medical
Dental
Vision
Company Paid Short/Long-Term Disability Insurance
Company Paid Basic Life Insurance
Pet Insurance
401K RETIREMENT PLAN
Company Match is 100% of the First 6% of Participant Contributions
PAID TIME OFF & EMPLOYEE INCENTIVE
The Total Annual Accrual of PTO Hours is 128
Floating Holidays
YEAR-ROUND EMPLOYMENT
Not a Seasonal Position
All Overtime Fully Paid