Open to corporate and management roles. Non property management OK also. Fluent in Portuguese and Spanish
Leasing Consultant/Assistant Manager
Bridge Housing-Daly City, CA
August 2024 to June 2025
Full time onsite at 195 unit BMR and market rate property.
Provide superior service to tenants, vendors, and prospects in the office.
Answer phone and questions regarding leasing, move-in dates and availability and pricing.
• Conduct tours of rental units and showcase the property highlights and benefits and community
amenities.
• Screen tenants income and background using Yardi Voyager and Rent Cafe.
• Meet new tenants in the office for lease signings and collecting move-in funds.
• Obtain TIQ on BMR units, make sure applications are filled out completely and submit for approval.
• Inspect apartments before and after move-in for cleaning , maintenance work and insure they are up
to company standards.
• Work in conjunction with maintenance team and communicate daily to handle requests and coordinate
tenant move-ins.
• Assist the Property Manager with in house projects when needed.
• Post 3 day notices to vacate and 24 hour inspection notices.
• Conflict resolution with tenant and handle any complaints, and unruly tenants through effective
communication. and lease enforcement, lease violations.
• Assist existing tenants with rent dues and collecting unpaid rents on delinquent accounts.
• Send out lease renewal letters to tenants with leases expiring.
• Generate new lease agreements via Rent Cafe portal.
• Brought up occupancy levels to 98% occupancy within a 3 month period.
• Handle emergency situations when needed and contact Police, Fire Departments.
Lo Property Manager
Heritage Realty-San Mateo, CA
March 2022 to April 2024
• Managed a portfolio consisting of 200+ residential and commercial properties in the San Francisco and
Peninsula area. (500 Million Dollar portfolio of properties.
• Oversaw capital improvements and managed property budgets with owners, stakeholders, and
vendors.
• Coordinated and supervised property repairs and maintenance for timely completion. Managed a team
of 25+ vendors in all aspects communication, and follow up and obtaining bids and RFP.s.
• Administered payments for property expenses including taxes, mortgages, and maintenance.
• Reported financial status, occupancy rates, and expiring leases to property owners and tenants.
• Arranged contracts for maintenance, trash removal, landscaping, and security services.
• Arranged fire inspections with city departments as well as inspections related to Code Enforcement
and compliance with city rules.
• Arranged pest control treatments as well as periodic pest control to many buildings and single family
homes. Followed up with vendors and tenants to ensure satisfaction.
• Handled lease renewals and generated renewals in AppFolio and mailed to tenants.
• Served 3 day notices to delinquent tenants. Followed up with tenants on delinquent and small balance
accounts weekly.
Assistant Property Manager
Broadway Management Company-South San Francisco, CA
May 2020 to March 2022
• Used Appfolio for all maintenance, tenant and vendors communication, financial reporting and
accounting. Including AP and AR.
• Oversaw capital improvements and budget management with owners, stakeholders, and vendors.
• Coordinated and supervised property repairs and maintenance for timely completion.
• Administered payments for property expenses including taxes, mortgages, and maintenance.
• Reported financial status, occupancy rates, and expiring leases to property owners.
• Arranged contracts for maintenance, trash removal, landscaping, and security services.
Leasing Consultant
FPI Management-San Francisco, CA
May 2019 to March 2020
· Boosted lease occupancy from 70% to 95% during the pandemic via strategic marketing.
· Executed innovative pre-leasing and marketing strategies on websites and portals.
· Generated leads, conducted tours, and showcased property features to prospective clients.
· Processed applications and credit reports, ensuring portal accuracy.
· Managed leasing phases, including client assessments and CRM documentation.
· Resolved tenant issues in collaboration with accounting and leasing departments.
Business Owner
Bay Area Relocation Services-San Francisco, CA
January 2014 to December 2018
Managed and directed a relocation services firm assisting newcomers and executives with their relocation
needs in the Bay Area.
Provided full service relocation assistance to Corporate clients and companies seeking permanent and
temporary relocation assistance including:
Home-Finding, Settling in Services, Destination Services, Post Move-out Assistance.
• Provided and reviewed companies needs assessment and budgets for relocating employees.
• Interviewed new hires and corporate transferees on location, housing and schooling needs if applicable
and discussed budget requirements and additional needs catering to a diverse clientele.
• Researched properties and provided itineraries to clients prior to showings.
• Toured employees in different cities showcasing each city benefits and points of interest, and
advantages.
• Counseled employees on Real Estate matters and laws, pertaining to leasing, Real Estate purchase,
deposit requirements and U.S customs
• Facilitated negotiations and was present during lease signings when needed, collected security deposits
and work in conjunction with Realtors, Property Managers.
February 2017 to August 2017
Destination Services Consultant
Chamness World Wide – Relocation Solutions, Dwellworks-Pleasanton, CA
March 2009 to December 2013
• Single point of contact for corporate clients seeking relocation assistance and settling in the Bay Area
and San Francisco.
• Companies included Chevron, Microsoft, Bank of America, Amazon, Bayer, Novartis and many more
fortune 500 companies.
• Assisted international and domestic CEO's and execs with their relocation needs in all aspects.
• Provided comprehensive relocation assistance to domestic and international clients moving to the Bay
Area.
• Sourced and toured qualified properties, helping clients find homes within their criteria and budget,
location.
• Negotiated leases, conducted move-in and move-out inspections, and facilitated settling-in services,
including banking and transportation, sourcing vehicles for lease and sell.
• Assisted clients obtain US legal documents such as DL and establishing banking and other accounts.
• Handled large accounts with SIRVA, CARTUS and other big name Relocation Companies.
Education
Associate of Arts and Sciences - AAS in Business Administration
Heald College School of Business
March 1998 to March 2000
Certificate in Project Management
Villa Nova University
Skills
• Notice Issuance
• Vendor Management
• Corporate Relocation
• Compliance & Certificates of Insurance
• Bid & Estimate Management
• Real Estate
• Rent Collection & Delinquent Accounts
• Leasing and Marketing
• Customer Service
• Provided excellent service to residents and addressed leasing, pricing, and rental i
Principals only. Recruiters, please don't contact this poster.