Hi! My name is Guy and I have pasted my partial resume (places of employment redacted) below. I am desperately looking for a full-time role. Please let me know if you have anything available. I will provide my full resume and references upon request.
PROFESSIONAL SUMMARY
Detail-oriented and technically proficient professional with 5+ years of experience managing client-facing workflows, troubleshooting technical issues, and maintaining meticulous documentation standards. Experienced with iOS, macOS, web platforms, and digital data management tools. Proven ability to follow precise protocols, guide participants through structured processes, and adapt quickly in fast-paced environments. Strong communicator with a consistent track record of punctuality, reliability, and independent execution across multiple concurrent projects.
CORE COMPETENCIES
Technical Troubleshooting · iOS & macOS · Data Entry & Upload · Protocol Adherence · Session Management · Participant Communication · Documentation & Reporting · Process & SOP Development · Attention to Detail · Team Collaboration · Time Management · HIPAA / Confidentiality Compliance · Fast-Paced Environment Adaptability
TECHNICAL SKILLS
Platforms & Devices: iOS, macOS, Windows, web browsers, app-based tools and workflows
Web & Development: HTML5, CSS3, JavaScript, PHP, WordPress, Squarespace, Shopify, Git, GitHub, AWS
Data & Documentation: Digital data uploads, progress tracking, reporting, SOP authoring, HIPAA-compliant recordkeeping
Office & Productivity: Microsoft Office, Google Workspace, spreadsheets, email systems
EXPERIENCE
Office Operations Manager ·
December 2025 – April 2026 · Contract
Evaluated existing office systems and workflows, identifying inefficiencies and implementing structured improvements.
Developed and authored a comprehensive SOP Manual, requiring meticulous attention to detail and precise written documentation.
Tracked operational progress and reported findings to stakeholders, demonstrating strong organizational and reporting discipline.
Adapted quickly to a new environment, learning existing systems and producing results within a short-term contract timeline.
Freelance Web Developer & Writer · Self-Employed, Long Beach, CA
January 2019 – Present
Troubleshot technical issues across websites, apps, hosting platforms, and third-party integrations independently and under time pressure.
Managed data, files, and digital assets across multiple client projects simultaneously, maintaining accuracy and version control.
Communicated clearly and professionally with clients through every stage of a project, from scoping through delivery and follow-up.
Utilized iOS and macOS devices regularly for development, testing, and client communication.
Maintained detailed project documentation and met all deadlines across a concurrent client caseload.
Rehabilitation Technician ·
September 2015 – September 2016
Guided clients through structured daily protocols in a controlled residential setting, ensuring consistent adherence to program guidelines.
Maintained accurate, HIPAA-compliant records and documentation for each client, completing all required reporting on time.
Interacted professionally with individuals in sensitive circumstances, demonstrating patience, reliability, and clear communication.
Rehabilitation Technician ·
2003 – 2007
Supported daily operations in a residential treatment facility, following precise procedural protocols and maintaining thorough handwritten documentation.
Coordinated appointments, transportation, and participant scheduling, managing multiple logistics simultaneously with accuracy.
CERTIFICATIONS
Responsive Web Design — freeCodeCamp
MTA: Introduction to Programming Using JavaScript — Microsoft (2019)
MTA: Introduction to Programming Using HTML and CSS — Microsoft (2019)
EDUCATION
Web Development · Long Beach City College, Long Beach, CA
August 2018 – June 2020
Speech Communication · Texas Christian University, Fort Worth, TX
August 1996 – January 1999