Coastal Auto Registration & Smog | DMV Registration & Insurance Services
Location: Laguna Hills, California
Position: Part-Time Office Assistant / Customer Service Representative
Schedule: Monday – Friday | 5 Hours Per Day (25 Hours Weekly)
Starting Pay: $17.00 per hour, with an increase after successful completion of the probationary period
Start Date: Immediate
About Us:
Coastal Auto Registration & Smog is an exciting new business serving Orange County. We are building a convenient, one-stop location where customers can take care of their vehicle registration, insurance, and related services without the frustration of long lines and unnecessary delays.
Our services include:
*DMV registration and renewals
*Vehicle title transfers
*Smog checks
*Auto insurance services
*Notary services
*Live Scan fingerprinting
*VIN verification
Additional automotive and administrative services
We're looking for someone who wants to grow with us, not just fill a position!
Job Description:
We are seeking a friendly, organized, dependable, and motivated Bilingual Office Assistant (English/Spanish) to help manage our daily operations and deliver exceptional customer service.
As a new and growing business, we need someone who is comfortable handling multiple responsibilities, takes initiative, and enjoys helping people.
The ideal candidate is professional, personable, detail-oriented, and excited about helping build a successful business from the ground up.
Key Responsibilities:
+Answer incoming calls with excellent telephone etiquette and professionalism.
+Schedule appointments and manage customer inquiries.
+Greet walk-in customers and provide friendly, attentive service.
+Assist with customer intake forms and document preparation.
+Maintain accurate customer records, filing systems, and office documents.
+Perform data entry, typing, scanning, printing, and general administrative duties.
+Follow up with customers regarding appointments and missing documents.
+Occasionally travel locally to pick up or deliver customer documents.
+Assist management with daily office operations.
+Maintain a clean, organized, and welcoming office environment.
+Learn our services, software systems, and administrative procedures.
+Help identify opportunities to improve customer service and business operations.
Minimum Qualifications – Required:
*Bilingual in English and Spanish — REQUIRED.
*Previous office, administrative, receptionist, or customer service experience.
*Typing speed of at least 35 words per minute.
*Valid California driver's license and acceptable driving record.
*Excellent telephone etiquette and verbal communication skills.
*Strong organizational skills and attention to detail.
*Comfortable using computers, email, scheduling software, and Microsoft Office or similar programs.
*Ability to multitask and work independently.
*Dependable, punctual, professional, and courteous.
*Positive attitude and willingness to learn new skills.
*Ability to maintain confidentiality when handling customer information.
*Must be available to begin employment immediately.
*Preferred Qualifications
*Previous experience in DMV registration, auto insurance, automotive services, or a similar office environment.
*Familiarity with California DMV forms and vehicle registration procedures.
*Experience with appointment scheduling or CRM software.
*Previous experience handling customer payments and sensitive documents.
*DMV or insurance experience is a plus, but we are willing to train the right person!
What We Offer:
+ Consistent weekday part-time schedule
+ 25 hours per week
+ Starting pay of $17.00 per hour
+ Opportunity for a pay increase after the probationary period
+ Hands-on training in multiple automotive and administrative services
+ Opportunity for growth as the business expands
+ Friendly, entrepreneurial work environment
+ Opportunity to become an important part of a growing company
Who We're Looking For:
We're not looking for someone who simply wants to sit behind a desk and answer phones.
We're looking for a team player with a great attitude, strong work ethic, and a genuine desire to help build something successful.
Someone who sees what needs to be done, takes initiative, treats customers with respect, and understands that every customer interaction contributes to our reputation.
If you're motivated, organized, bilingual, and ready to grow with a new business, we'd love to hear from you!
APPLY TODAY – IMMEDIATE OPENING
Interested candidates should submit their resume via email, including their previous office experience, typing speed, and availability.
For immediate consideration, contact via text only:
Gio – (714) 654-3801
Coastal Auto Registration & Smog
Laguna Hills, California
Equal Opportunity Employer
Principals only. Recruiters, please don't contact this job poster.