We are seeking an organized, proactive Customer & Sales Assistant to support our conference sponsorship and event operations. This remote position combines customer service, event technology, reporting, and sales prospecting.
The ideal candidate is an excellent communicator who can provide professional support to conference attendees and sponsors while helping our sponsorship sales team identify and connect with prospective clients.
Key Responsibilities
Event and Sponsorship Support
Serve as a primary customer service contact for conference attendees and sponsors.
Respond promptly and professionally to questions by email and other communication channels.
Maintain accurate sponsorship reports, including sponsor information, packages, deliverables, deadlines, and fulfillment status.
Set up and maintain sponsor portals for each conference.
Upload sponsorship agreements, event information, deadlines, branding requirements, and other relevant materials to sponsor portals.
Set up and manage conference apps, including attendee, sponsor, speaker, agenda, and exhibitor information.
Follow up with sponsors to collect logos, advertisements, company descriptions, attendee names, and other required materials.
Coordinate with internal team members to ensure sponsors receive all contracted benefits.
Help troubleshoot basic sponsor portal and conference app questions.
Sales and Prospecting Support
Research companies that may be a good fit for conference sponsorship opportunities.
Build and maintain targeted prospect lists using LinkedIn and other approved research tools.
Identify appropriate decision-makers within prospective sponsor companies.
Conduct outreach to potential sponsorship clients by email, LinkedIn, and other approved channels.
Qualify potential opportunities and schedule appointments for sponsorship sales representatives.
Maintain accurate prospecting activity, contact information, and appointment records.
Follow up consistently with prospects while maintaining a professional and helpful approach.
Required Qualifications
Fluent English, with excellent speaking and writing skills.
Strong customer service and interpersonal skills.
Highly organized and comfortable managing multiple projects and deadlines.
Strong attention to detail and commitment to maintaining accurate records.
Comfortable learning and using event platforms, sponsor portals, CRM systems, spreadsheets, and online research tools.
Proficient in LinkedIn prospecting and online company research.
Reliable internet connection and a professional work-from-home environment.
Able to work independently, take initiative, and communicate regularly with a US-based team.
Preferred Qualifications
Previous experience in sales, appointment setting, lead generation, or business development.
Experience supporting conferences, events, sponsorships, or exhibitors.
Experience with LinkedIn prospecting, CRM platforms, conference apps, or sponsor-management systems.
Familiarity with business-to-business sales and professional communication.
Position Details
Work arrangement: Remote, work from home
Employment type: Independent contractor with a US-based company
$1,750 per month plus monthly bonuses of up to $300 for sponsorship sales resulting from qualified appointments personally generated and scheduled by the contractor. Bonuses are paid after the sponsorship agreement is signed and the company receives the sponsor’s initial payment.
This is an excellent opportunity for someone who enjoys working with customers, keeping projects organized, learning AI & event technology, and helping a sales team develop new business. The successful candidate will be friendly, dependable, detail-oriented, and comfortable balancing customer service responsibilities with proactive sales outreach.