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Front Desk Agent (Anaheim Hills and Costa Mesa)
Hair Extension World formally known as Glamour Locks
compensation:
$20.00 plus commission bonus
employment type:
part-time
experience level:
mid level
job title:
Front Desk Agent
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Key Duties of a Hair Salon Front Desk Agent
A hair salon front desk agent plays a crucial role in ensuring the smooth operation of the salon. The responsibilities encompass a variety of tasks that contribute to customer satisfaction and efficient service delivery.
Primary Responsibilities
Greeting Clients: Warmly welcome clients as they enter the salon, creating a positive first impression.
Scheduling Appointments: Manage the salon's calendar by booking and confirming appointments, ensuring optimal scheduling to avoid conflicts.
Processing Payments: Handle transactions, including cash and credit card payments, and issue receipts to clients.
Answering Inquiries: Respond to client questions via phone, email, or in person, providing information about services and products.
Maintaining Cleanliness: Keep the reception area tidy and organized, contributing to a pleasant environment for clients.
Additional Duties
Assisting Stylists: Support salon staff by notifying them of client arrivals and helping with any logistical needs.
Managing Client Records: Update and maintain accurate client records, including contact information and service history.
Cross-Selling Services: Promote additional services and products to clients, enhancing their experience and increasing salon revenue.
Handling Walk-Ins: Welcome walk-in clients, assess their needs, and schedule appointments based on availability.
These duties are essential for maintaining a professional atmosphere and ensuring that clients receive high-quality service throughout their visit.
If you feel this job opportunity is for you please send in your resume
- Principals only. Recruiters, please don't contact this job poster.