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Intermodal Dispatcher / Office assistant (Hampton Roads)
Pioneer Transport LLC
Military hwy near George Washington hwy
compensation:
Starting $17 per hour
employment type:
part-time
experience level:
entry level
job title:
Intermodal Dispatcher / Office assistant
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Responsibilities:
+ Familiar with Federal Motor Carrier Safety Regulations, namely Hours of Service
+ Answering phones and communicating via email or other electronic means in a professional manner
+ Maintain equipment by scheduling regular maintenance and addressing any breakdowns in a prompt manner
+ Submit driver deliveries to billing department
+ Offer loads to drivers and set up delivery and port reservation schedules.
+ Monitor load progress to ensure timely delivery. (Motive)
+ Problem solves matters affecting the delivery schedule e.g. vehicle breakdowns, truck capacity, weather, and traffic.
+ Maintain communications with customers, drivers, and customer service to ensure timely delivery. Alert all concerned parties of any potential deviations to the estimated time of arrival of shipments.
+ Enter data into the transportation management software to prepare shipping documents per customer requirements and deliver documents to the drivers.
+ Maintain records of driver movement and delivery/ port receipts.
+ Review and approve payroll records and/or resolve discrepancies.
+ Complete daily yard checks, Fill out Dispatch chart and spreadsheet.
+ Familiarity of scanner and office printer
Qualifications:
Possess solid PC skills in navigating Microsoft Outlook, WORD, EXCEL, Google suites and Transportation Management Software
At least a two-year degree is preferred or equivalent experience
2 years dispatching experience with an intermodal trucking company.
Be proactive instead of reactive
Ability to work under stress while remaining professional at all times
Ability to listen to and understand information and ideas presented either verbally or in writing
Ability to recognize, evaluate and resolve problems using independent judgment
We are a "second chance" employer
*Must have reliable transportation*
Hours of operation:
*7:30am to 4:30pm Monday through Friday and be available after hours for customer/Driver requirements.
- Principals only. Recruiters, please don't contact this job poster.