loading
reading
writing
saving
searching
DATA ENTRY/CUSTOMER SERVICE SCHEDULER (CHESAPEAKE)
TIW GROUP
compensation:
PAY FROM $23/HOUR AND UP - DEPENDING ON EXPERIENCE
employment type:
full-time
experience level:
mid level
job title:
Data Entry/Customer Service Scheduler
QR Code Link to This Post
PAY FROM $23/HR DEPENDING ON EXPERIENCE ! !
We are seeking an experienced, highly motivated, and enthusiastic individual to serve as a full-time Data Entry/Customer Service Rep for our well-established, fast-paced, and growing construction company.
Duties and Responsibilities of this position are:
· Provide Customer Service scheduling for new construction homeowners and builders;
· Liaison with Service Manager to resolve escalated customer complaints;
· Reply to customer inquiries with regard to scheduling and/or work quality;
· Schedule Service Technician visits;
· Process work orders and enter data into databases;
· Perform routine administrative tasks such as phone monitoring, call routing, and document processing;
· Learn the basics of and assist in Warehouse Inventory Control;
· Cover team members in their absence;
Qualifications:
· Dependable and cordial with eagerness to learn;
· 2 years administrative experience in an office setting;
· At least 2 years dealing with the public in a non-retail Customer Service capacity;
· Intermediate proficiency using Microsoft Office Suite and Outlook;
· Organized and able to multitask and work independently in an occasionally high-pressure environment;
· Team spirit philosophy;
· Analytical and independent thinker;
· Enthusiastic and positive energy;
· Experience in a construction setting is a big plus;
· Work Location: Chesapeake VA
RESPOND WITH RESUME DETAILING PAST TEN YEARS OF RELEVANT EXPERIENCE
Tidewater Interior Wall and Ceiling‘s employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training and career development programs. In compliance with the American with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities. EOE/M/F/D/V/AA
- Principals only. Recruiters, please don't contact this job poster.