We are seeking a high-level person that is organized, detail-oriented, and dependable professional to join our team in a multifaceted role combining data entry, customer service and administrative support. The ideal candidate is a motivated multitasker who thrives in a fast-paced environment, communicates exceptionally well, and takes pride in accuracy and organization.
Responsibilities
Perform daily data entry, customer service contact, payment tracking, and maintaining accurate records.
Use software to enter, update, and maintain customer information.
Handle incoming phone calls professionally, assist customers, and respond to inquiries with courtesy and efficiency.
Coordinate schedules, appointments, and service calls while keeping information accurate and up to date.
Maintain customer databases.
Manage multiple priorities and deadlines while ensuring accuracy and attention to detail.
Communicate effectively with customers, team members, and management.
Provide general administrative support as needed.
Qualifications & Skills
Previous experience in customer service, and scheduling.
Some experience using accounting software and performing accurate data entry.
Exceptional attention to detail and strong organizational skills.
Excellent multitasking skills with the ability to prioritize competing responsibilities.
Outstanding telephone etiquette and verbal communication skills.
Strong written communication and problem-solving abilities.
Ability to work independently while contributing to a team environment.
Dependable, professional, proactive, and committed to accuracy.
Proficiency in Microsoft Office, including Excel, is preferred.
The Ideal Candidate
The successful candidate is someone who is organized, efficient, professional, and comfortable balancing numbers, customer interactions, and scheduling responsibilities throughout the day and can take charge in situations when needed. We are looking for someone who takes initiative, follows through on tasks, and understands the importance of accuracy, customer satisfaction, and keeping daily operations running smoothly.
If you have excellent customer service skills, some ability in accounting, and the ability to keep multiple tasks organized and on track, we would love to hear from you!
· Pay will start at $23/hr and up based on experience level.
· 2-4 years administrative experience in customer service and data entry.
· Proficient in Microsoft Office
· Experience with Sage Construction software a plus
· Experience in a construction setting is a plus
· Ability to commute to Chesapeake, Virginia
TO APPLY RESPOND WITH RESUME DETAILING AT LEAST THE PAST TEN YEARS OF RELEVANT EXPERIENCE ! !
Tidewater Interior Wall and Ceiling‘s employees and applicants for employment are protected by federal laws, Presidential Executive Orders, and state and local laws designed to protect employees and job applicants from discrimination on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training and career development programs. In compliance with the American with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities. EOE/M/F/D/V/AA
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.