We are seeking a Banking Specialist to provide excellent customer service to internal bank customers while efficiently processing incoming and outgoing wire transfers. This position will review wire transactions, help mitigate risk, and ensure compliance with banking regulations and procedures.
Responsibilities
Process domestic and USD international wire transfers through applicable banking systems.
Perform customer callbacks for potentially fraudulent activity.
Reconcile daily wire activity with the Federal Reserve and correspondent accounts.
Process service messages, drawdowns, returns, and reversal requests.
Research and resolve wire-related inquiries and exceptions.
Support customer and employee questions regarding wire transfers.
Process incoming and outgoing wires from exception queues.
Prepare documentation, certifications, and reporting as required.
Maintain compliance with BSA, AML, OFAC, CIP, and other applicable regulations.
Handle complex operational issues and escalate when appropriate.
Maintain reliable and regular attendance.
Perform other duties as assigned.
Qualifications
Minimum experience:3 - 5 years
Banking or financial operations experience preferred.
Strong attention to detail and ability to work accurately in a deadline-driven environment.
Strong customer service and communication skills.
Ability to handle confidential and sensitive financial information.
Knowledge of wire transfers and banking regulations is a plus.
To Apply: Please submit your resume for consideration and include the location you are interested in: Cerritos, Santa Clarita, or Rancho Mirage.
Principals only. Recruiters, please don't contact this job poster.