Reliable Pool Care is looking for an experienced, hands-on Field Supervisor to join our team! ***PLEASE SEND YOUR RESUME!!***
We are looking for someone with extensive pool industry experience who knows how to troubleshoot problems, perform repairs, lead a team, communicate with customers, and keep field operations running smoothly.
This is a leadership position for a knowledgeable “jack of all trades” who isn't afraid to get their hands dirty, solve problems, teach others, and jump in wherever needed.
What We're Looking For
Minimum 7 years of pool industry experience
Previous management or supervisory experience
Strong knowledge of residential pool maintenance, equipment, chemicals, and water chemistry
Ability to diagnose pool and equipment issues accurately
Ability to complete both minor and major pool repairs
Experience with pumps, filters, heaters, automation, plumbing, valves, electrical troubleshooting, and other pool equipment
Ability to diagnose and direct pool cleaners remotely using photos, videos, and phone calls
Experience supervising and supporting field pool cleaners
Ability to inspect work, identify problems, and coach employees on how to correct them
Experience performing turnaround cleans, drain-and-cleans, one-time cleans, green-to-clean projects, and other specialty services
Strong teaching and training skills
Willingness to teach employees while also being willing to learn and follow our company's methods and standards
Excellent communication and customer-service skills
Professional, respectful, and patient demeanor with both customers and employees
Strong leadership skills and the ability to hold employees accountable while maintaining a positive work environment
Warehouse management and inventory experience
Forklift certified or willing to become certified
Strong organizational and problem-solving skills
Able to prioritize multiple jobs and changing field situations
Dependable, self-motivated, and able to work independently
Must be a true team player and “jack of all trades”
What You'll Be Doing
As Field Supervisor, you will serve as a key connection between our office, field technicians, cleaners, and customers.
Responsibilities will include:
Supervising and supporting our field pool cleaners
Answering field questions and helping cleaners troubleshoot issues
Reviewing photos and videos to diagnose problems and determine the next steps
Directing cleaners through repairs, equipment issues, and difficult pool situations
Performing quality-control inspections
Training and mentoring new and existing employees
Teaching proper cleaning techniques, chemical handling, equipment operation, and company procedures
Performing and overseeing turnaround cleans, drain-and-cleans, one-time cleans, and specialty pool services
Completing equipment repairs and troubleshooting when needed
Communicating with customers regarding pool conditions, repairs, and service recommendations
Helping resolve customer concerns professionally
Managing warehouse organization, inventory, equipment, and supplies
Helping ensure trucks and field equipment remain stocked, organized, and maintained
Working closely with management to improve field operations and service quality
Jumping in wherever needed to keep the day moving
The Right Person for This Position
We aren't looking for someone who simply knows how to clean a pool.
We are looking for someone who can look at a problem, figure out what is happening, explain it clearly, and know what needs to happen next.
You should be comfortable leading a team, making decisions in the field, working with customers, teaching others, and getting your hands dirty when the situation calls for it.
You don't have to know everything—we expect our Field Supervisor to learn our systems, standards, and way of doing things. What matters most is that you bring experience, good judgment, leadership, professionalism, and a willingness to learn.
If you're the person everyone calls when they don't know what's wrong with a pool, equipment, or water chemistry, we want to talk to you.
Position Requirements
Experience: Minimum 7 years in the pool industry
Management/Supervisory Experience: Required
Forklift Certification: Required or willing to obtain
Driver's License: Required / Clean driving record
Schedule: Full-time
Reliable Pool Care is looking for someone who wants to be a leader—not just a supervisor. If you're experienced, hands-on, dependable, and take pride in helping both customers and your team succeed, we'd love to hear from you.
Benefits:
Cell phone reimbursement
Company truck
Health insurance
Paid time off
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.