Job TitleCustomer Service Representative – Lighting DistributionJob OverviewWe are hiring a dedicated Customer Service Representative to join our lighting distribution team. You will handle product inquiries, order entry, pricing, and issue resolution. This role requires close collaboration with our sales and warehouse departments to ensure client satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone and email.Process orders, quotes, returns, and credits accurately.Schedule and track product delivery shipments.Provide product availability, pricing, and lead times.Coordinate with sales and warehouse teams daily.Resolve customer issues quickly and professionally.Requirements & QualificationsExperience: 1+ years in customer service (distribution/lighting preferred).Software: Basic Excel and spreadsheet management skills.Tech Skills: General computer proficiency (ERP/CRM experience is a plus).Soft Skills: Strong communication, multitasking, and organization.Position DetailsType: Full-timeLocation: In-personBenefits: 401(k), paid time off, and professional training.Growth: Competitive pay with clear advancement opportunities.
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