Essential Duties:
1. Interview clients requesting assistance with fuel bills and earmark emergencies
applications for immediate attention.
2. Enter applications into OHEP and Empowor
3. Compute household incomes using prescribed mathematical formulas and initial determination of benefit levels using standard matrixes.
4. Set up records: prepare reports and correspondence, i.e. daily dental log and letters to clients, etc.
5. Complete client intake form and forward to appropriate staff for documentation and certification process.
6. Collect all proof of income and assist clients in obtaining additional information when necessary.
7. Receive phone calls communications with other energy related resources.
8. Make preliminary determination of eligibility to clients and accurately relay program information about requirements, etc.
9. Certify application as needed.
10. Perform other duties as assigned by Program Director.
Principals only. Recruiters, please don't contact this job poster.