TeBock's Landscape
Full-Time or Part-Time Available | Primarily Remote | Central Iowa Preferred
TeBock's Landscape is a growing landscape design and installation company serving homeowners throughout the Des Moines, IA metro area. We are seeking an organized, dependable, and customer-focused Office & Operations Coordinator to help support our administrative, customer service, and operational functions.
This position is primarily remote. One or two in person meetings would likely be scheduled during the week. A daily phone check-in with the owner is expected to review priorities, customer needs, and ongoing projects.
We are open to either part-time or full-time candidates depending on experience, availability, and fit.
Compensation
$20+ per hour starting pay, depending on experience and qualifications.
Hours may range from 20-40 hours per week, with opportunities for increased responsibility and growth as the company continues to expand.
Responsibilities
Customer Communication
-Respond to customer emails and inquiries
-Schedule consultations and site visits
-Follow up with leads and prospective clients
-Communicate project schedules and updates
-Provide exceptional customer service throughout the customer experience
-Manage company email inboxes
Proposal & Sales Support
-Prepare proposals using company systems and templates
-Send proposals and contracts to customers
-Track outstanding proposals and follow up with customers
-Assist with customer onboarding after project approval
-Maintain accurate customer records
Administrative Support
-Create and manage customer files
-Organize project documentation
-Manage digital records and folders
-Upload and organize receipts and expenses
-Assist with data entry and document preparation
-Help develop and improve office procedures
Accounting & Job Costing
-Assist with QuickBooks entry and recordkeeping
-Track project costs and job costing information
-Assist with invoicing and payment tracking
-Organize financial records and receipts
-Support reporting and administrative accounting functions
Operations Support
-Help maintain project schedules
-Track project progress and important deadlines
-Coordinate communication between customers, vendors, and field staff
-Assist with CRM and database management
-Monitor and follow up on open tasks and customer requests
Qualifications
Required
-Strong Microsoft Word and Excel skills
-Excellent written and verbal communication
-Strong organizational skills and attention to detail
-Comfortable learning new software and systems
-Ability to work independently and manage multiple tasks
-Professional customer service skills
Preferred
-QuickBooks experience
-Job costing or bookkeeping experience
-Administrative or office management experience
-Construction, landscaping, or home service industry experience
-CRM experience
-Experience working remotely
The Ideal Candidate
The ideal candidate is someone who enjoys creating organization, solving problems, and helping a growing business run more efficiently. You are proactive, dependable, detail-oriented, and take pride in following through on commitments.
You don't need to know everything about landscaping, but you should be comfortable communicating with customers, learning new processes, and helping keep projects moving forward.
To Apply
Please submit:
Resume
Brief introduction about yourself
Desired number of weekly hours
Relevant experience with QuickBooks, Excel, customer service, or office administration
Principals only. Recruiters, please don't contact this job poster.