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Mortgage Operations Specialist (Winchester, VA)
Tandym Group
compensation:
$16.50 per hour
employment type:
contract
experience level:
entry level
job title:
Mortgage Operations Specialist
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About the Opportunity:
Shift: Day shift
Schedule: Monday-Friday (3 days onsite per week)
Hours: 8:30 AM-5:00 PM local time
Setting: Hybrid (at least 3 days onsite per week)
Responsibilities:
Support new loan setup by indexing documents, validating information, and updating mortgage systems
Follow up with members regarding outstanding documentation and loan status
Maintain accurate notes, contact histories, and action items in mortgage databases
Review daily production reports and complete follow-up actions as needed
Coordinate with internal teams and external parties to resolve discrepancies and support compliance
Qualifications:
1+ year of relevant work experience
High School Diploma / GED
Experience using Microsoft Word, Excel, and multiple computer applications
Strong attention to detail and ability to work accurately with numbers and documentation
Strong verbal and written communication skills
Strong organizational, problem-solving, customer service, and follow-up skills
Ability to interact professionally with members, management, vendors, and internal teams
Ability to exercise initiative and sound judgment
Ability to navigate multiple systems and adapt to new technologies
Desired Skills:
Associate's and/or Bachelor's Degree
Experience in Mortgage Operations, Banking, Financial Services, or Customer Service
Prior experience in Mortgage Lending or Loan Origination
Familiarity with Mortgage products, policies, and procedures
Experience with Mortgage Lending systems and databases
Previous experience mentoring or training team members
- OK for recruiters to contact this job poster.