Position Summary/Purpose
Support multiple Project Managers and their teams in creating high levels of customer satisfaction by establishing collaborative relationships among the project teams and constituent groups, resolving issues with customers and promoting the concept of integrated systems.
Assist in the coordination, scheduling, and facilitation of timely, profitable and completed construction projects.
Primary Duties and Responsibilities
• Enters field notes into estimates/proposals
• Works directly with Salesperson/estimator to communicate proposals and contracts to customers.
• Complete project information forms and organize project files prior to hand-off to Project Manager.
• Develop customer material allowances and selection sheets.
• Complete and track contracts, invoices, submittals, estimates, and change orders.
• Prepare change orders and supplements when needed.
• Purchase materials and schedule deliveries when needed.
• Facilitate customer warranty and satisfaction survey.
• Secure client payment when needed.
Additional Duties and Responsibilities
• Maintain project files.
• Attend company meetings once per week.
• Knowledge of HubSpot software a plus.
• Knowledge of Xactimate software a plus.
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