We are a vibrant Italian restaurant known for authentic cuisine, warm hospitality, and memorable dining experiences.
We are currently looking Reception/Host to join our team and manage guest bookings.
Restaurant Receptionist/Host - Main Duties
- Good English/German communication skills (Italian is a plus)
- Has an experience handling reservations/bookings system
- Welcome and warmly greet all guests upon arrival.
- Manage the reception area and ensure guests feel attended to.
- Check and manage daily reservations, including walk-ins, cancellations, and no-shows.
- Confirm reservation details and seating preferences.
- Organize and manage the seating plan according to table availability and service flow.
- Escort guests to their tables and provide menus when needed.
- Communicate with the waiters and kitchen regarding new arrivals, large groups, special requests, and VIP guests.
- Handle reservation changes professionally and efficiently.
- Monitor table turnover and coordinate with the service team to avoid unnecessary waiting times.
- Keep track of waiting guests and provide realistic waiting-time information.
- Assist with guest complaints or concerns and communicate them to the responsible manager.
- Maintain an organized and welcoming reception area.
- Support the restaurant team during busy periods when necessary.
- Maintain a professional, friendly, and welcoming appearance at all times.
- Help ensure the overall guest experience reflects the restaurant's standards.
You may send your cv to show contact info
and a brief introduction of yourself.