Detail-oriented Healthcare Quality Assurance professional with 5+ years of customer support experience and 3 years in Quality Assurance. Experienced in auditing and reviewing healthcare-related documents for accuracy, completeness, and compliance with SOPs. Skilled at identifying discrepancies, missing information, and documentation issues to ensure files are complete and audit-ready. Thorough, organized, and comfortable working independently in a remote environment with EU/U.S.-based healthcare teams.