We're a family-owned, veteran-owned BBQ smokehouse that's been serving this valley for 17 years. We're looking for a Shift Leader who can run a shift start to finish — open or close the building, direct the line and counter, solve problems on the floor, and hold the standard when the owner isn't there.
This is a working leadership role. You'll be on the line and behind the counter alongside your crew, not standing back watching. The job is for someone who's reliable enough to trust with keys and money, calm enough to handle a rush and an unhappy guest in the same five minutes, and direct enough to correct a teammate without making it personal.
Responsibilities
Open and close the building: alarm, safe, cash drawers, deposits, and end-of-day reconciliation
Direct the crew during your shift — assign stations, adjust for volume, cover gaps
Work the line and counter as needed; you're a producing member of the team, not overhead
Monitor smoker output, hold times, and product levels; make the call on what to pull and what to hold
Enforce food safety and cleanliness standards; complete temp logs and shift checklists
Handle guest complaints and comps within your authority; escalate what's above it
Manage catering and large to-go orders through pickup
Train and coach new team members on stations and standards
Report equipment issues, product shortages, and staffing problems to ownership promptly
Track waste and portioning; flag yield problems before they become cost problems
Requirements
Maricopa County Food Handler Card (or ability to obtain within 30 days of hire)
Prior restaurant experience, including at least some in a lead, key, or supervisory capacity
Trustworthy with keys, cash, and the safe — background check required
Genuinely reliable attendance; the shift doesn't start without you
Ability to lift 50 lbs, stand a full shift, and work near hot equipment
Weekend and holiday availability
BBQ, smokehouse, deli, or butcher shop experience
Food Manager Certification (ServSafe or equivalent) — we'll help you get it if you don't have it
Bilingual English/Spanish
Experience with inventory, ordering, or scheduling
Schedule & Pay
Full-time, [X–X per hour]
Shifts run [time]–[time]; open and close availability required
Principals only. Recruiters, please don't contact this job poster.