SYSTEM ADMINISTRATION | TECHNICAL SUPPORT | NETWORK, CLOUD & IT INFRASTRUCTURE
Need reliable help with your computers, servers, network, cloud environment, Microsoft 365 services, or other business technology?
I am an experienced IT professional offering system administration, network engineering, technical support, cybersecurity solutions, and infrastructure consulting for small businesses, professional offices, organizations, and individual clients.
With more than 16 years of hands-on experience, I have managed servers, networks, cloud services, data-center operations, and end-user environments across a wide range of platforms. I focus on practical, secure, and cost-effective solutions—not unnecessary upgrades or confusing technical jargon.
SERVICES AVAILABLE
• Windows 11 workstation support
• Windows Server 2022 and 2025 administration
• Network installation, configuration, and troubleshooting
• Router, switch, firewall, Wi-Fi, and VPN support
• Microsoft 365 administration and troubleshooting
• Microsoft Azure cloud administration
• Microsoft Intune endpoint and device management
• Active Directory, Group Policy, and Microsoft Entra ID support
• Multifactor authentication and identity security
• Cisco Duo deployment and support
• Google Workspace administration and support
• Virtual server and virtualization support
• Cloud backup configuration, monitoring, and recovery
• DNS, DHCP, TCP/IP, and connectivity troubleshooting
• Server maintenance, upgrades, and migrations
• Network performance and reliability improvements
• Security reviews, risk assessments, and system hardening
• Email security using Proofpoint and Mimecast
• PowerShell scripting and administrative automation
• Hardware and software troubleshooting
• New computer and office technology setup
• Email and account-access troubleshooting
• IT infrastructure planning and project support
• Legacy system support and modernization planning
• Technology audits, documentation, and asset inventory
EXPERIENCE
My background includes designing, implementing, maintaining, securing, and upgrading business networks, cloud services, and server environments. I have helped clients resolve difficult technical problems, improve performance, reduce downtime, strengthen security, and select technology that supports their business goals.
Technical experience includes:
• Windows 11 and earlier Windows workstation environments
• Windows Server 2022, 2025, and earlier versions
• Active Directory and Group Policy
• Microsoft Azure and Microsoft Entra ID
• Microsoft 365 and Microsoft Intune
• PowerShell administration and automation
• Microsoft Exchange and Small Business Server environments
• Google Workspace
• Virtualization and virtual server environments
• Cloud backup and disaster-recovery solutions
• Multifactor authentication and identity protection
• Cisco Duo security solutions
• Cisco routing and switching
• Cisco Meraki networking and cloud management
• Ubiquiti UniFi networking and Wi-Fi solutions
• Sophos security and networking solutions
• Proofpoint and Mimecast email security
• Linux, including Red Hat, Debian, Fedora, and Slackware
• macOS systems
• TCP/IP, DNS, DHCP, VPN, IPsec, OSPF, EIGRP, and related technologies
• Dell, HP, Apple, and other business hardware
• Ethernet cabling and physical network troubleshooting
CERTIFICATIONS
• Cisco CCNP
• Cisco CCNA
• CompTIA A+
• CompTIA Network+
• Additional Sophos technical certifications
WHY WORK WITH ME?
• More than 20 years of real-world IT experience
• Strong troubleshooting and problem-solving skills
• Experience with on-premises, cloud, and hybrid environments
• Business-focused, cost-conscious recommendations
• Clear communication without unnecessary technical jargon
• Experience supporting both modern and legacy environments
• Professional, dependable, and focused on long-term solutions
Whether you need help resolving an immediate technical problem, improving an unreliable network, securing your systems, managing cloud services, or planning an infrastructure upgrade, I am available to discuss your needs.
Please reply with:
• A brief description of the problem or project
• Your general location
• The approximate number of users or computers involved
• Your preferred timeframe
Remote and on-site availability
Rates: CONTACT FOR ESTIMATE
Principals only. Recruiters, please don't contact this poster.