We are looking for a reliable, flexible, and client-service-minded Client Service & Reservations Assistant with a pleasant and professional telephone voice.
The ideal candidate is friendly, organized, confident on the phone, and able to handle multiple tasks at once. You should be a forward thinker who can remain calm, make good decisions, and find solutions—especially during stressful or busy situations.
Responsibilities:
-Answer incoming client calls in a professional and friendly manner
-Make and accept reservations
-Provide clients with accurate information about services, reservations, and availability
-Assist clients with questions and requests
-Manage multiple calls and tasks efficiently
-Communicate clearly and professionally with clients and team members
-Anticipate client needs and take initiative to resolve issues
-Remain calm and professional during busy or stressful situations
-Enter and manage information using computer systems
-Maintain a high level of customer service at all times
Required Qualifications:
-Excellent English communication skills, both spoken and written
-Pleasant, professional telephone voice
-Strong customer-service skills
-Computer proficiency
-Ability to multitask and prioritize
-Reliable and flexible
-Ability to think ahead and solve problems independently
-Ability to work calmly under pressure
-Previous customer service and telephone experience is strongly expected
Training:
Training is approximately 4 weeks and takes place at our Stuart location 10:00 AM – 2:00 PM
Training rate: $16/hour
After successful completion of training: $18–$20/hour
Compensation is paid biweekly
Annual compensation increases may be available based on performance, reliability, progress, and overall development, with the potential to reach up to $23/hour
Ideal Candidate:
We are looking for someone who takes pride in providing excellent service, enjoys working with people, and can be trusted to handle clients and reservations professionally. Once you have reached the ability to work independently, there's the option to work from your home office.
If you are reliable, personable, organized, quick-thinking, and comfortable handling multiple responsibilities at the same time, we would like to hear from you.