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Lead Maintenance Technician (Steamboat Springs)
The Porches of Steamboat
2096 Indian Summer Dr
compensation:
Starting range: $30-$35 DOE
employment type:
full-time
experience level:
mid level
job title:
Maintenance Lead
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The Porches is a boutique luxury property in Steamboat Springs offering private, high-end residences with personalized, full-service hospitality. We aim to exceed guest expectations at every touchpoint and find a way to accommodate every request. The Lead Maintenance Technician sets the standard for how every home at The Porches is maintained. The role leads the maintenance team, handles inspections, repairs, and owner requests with care and professionalism, coordinates vendors, and serves as an on-call resource to keep the property guest-ready at all times.
Compensation/Benefits
•Starting range: $30-$35 DOE
•Full-time, non-exempt
•401(k) with 3% employer match
•Health, dental, vision, and life insurance
•Paid Vacation/PTO
•Seasonal performance bonuses
•Opportunity to work with a locally owned, relationship-driven boutique company
Key Responsibilities
The essential duties below are representative of the position and are not all-inclusive. Additional responsibilities may be assigned based on guest, owner, and business needs.
Leadership & On-Call
•Lead, train, and support Maintenance Technicians; model The Porches’ standards for quality, safety, and guest service.
•Assign and prioritize daily work orders and follow up to confirm completion.
•Participate in the on-call rotation, responding promptly to after-hours emergencies and guest or owner issues.
•Serve as the primary point of contact for maintenance questions from Management, Housekeeping, and Front Desk.
Vendor & Project Coordination
•Assist in scheduleing and coordinating subcontractors and vendors, including plumbing, electrical, HVAC, snow removal, landscaping, and specialty trades.
•Request and review vendor quotes, confirm scope, and submit recommendations to Management for approval; oversee approved vendor work on property to ensure quality and timeliness.
•Coordinate vendor access with owners, guests, Management, and Housekeeping to minimize disruption.
•Assist in managing the preventive maintenance calendar for common areas and in-residence equipment.
Guest & Owner Service
•Greet owners and guests warmly and by name. Nothing is more important than connecting with our guests and owners.
•Distribute owner storage bins and skis on arrival and return them to storage on departure.
•Resolve guest and owner issues promptly and in line with The Porches’ standards.
•Complete and oversee special projects requested by owners or the HOA.
Inspections & Repairs
•Perform and oversee weekly unit inspections and arrival and departure checks.
•Repair damage as it occurs, including woodwork, painting, plastering, caulking, basic plumbing, basic HVAC, and basic electrical.
•Perform scheduled maintenance on common areas and in-residence equipment.
•Assist Housekeeping in preparing homes for occupancy and help open and secure homes as needed.
Grounds & Snow Removal
•Shovel snow around homes and entryways as needed.
•Maintain decks and garage floors.
•Collect trash and recyclables from all occupied and departed homes.
•Complete landscaping not handled by subcontractors and seasonal projects such as holiday lights.
Administration
•Report problems and recommend solutions to the Management Team.
•Document and bill all work on Gusto; track vendor work and maintenance history.
•Monitor maintenance supply and parts inventory and place orders as approved.
•Follow all safety procedures, wear the provided uniform, assist other departments as needed, and perform other duties as assigned.
Qualifications
•3+ years of maintenance experience; prior lead or supervisory experience preferred.
•Working knowledge of painting, staining, sanding, caulking, woodwork, plumbing, HVAC, and electrical.
•Skilled and safe with hand tools, power tools, and snow removal equipment.
•Experience scheduling and managing vendors or subcontractors.
•Polished, helpful demeanor, with the ability to build relationships with guests, owners, vendors, and co-workers.
•Highly organized and detail-oriented; manages time well and prioritizes multiple tasks.
•Available for on-call shifts, nights, weekends, and holidays as needed.
•Valid driver’s license; able to respond on property within a reasonable time when on call.
•Able to speak, read, and write English professionally.
•High school diploma or GED preferred; maintenance or hospitality experience a plus.
Physical Requirements
Regularly lift up to 15 lbs, frequently up to 50 lbs, and occasionally up to 100 lbs. Regularly stands, walks, reaches, climbs, balances, stoops, kneels, crouches, crawls, and handles tools and controls; occasionally sits. Requires good vision and depth perception. Regular outdoor work in all weather, including work on roofs and in high or precarious places, with occasional wet conditions.
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