About the Role
The Porches is a boutique luxury property in Steamboat Springs offering private, high-end residences with personalized, full-service hospitality. We aim to exceed guest expectations at every touchpoint and find a way to accommodate every reasonable request. The Shuttle Driver & Houseman transports guests, runs errands and deliveries, and helps maintain the grounds, Barn, pool, spa, and porches year-round.
Compensation/Benefits
• Starting $21-$23/hour DOE + Tips
• Full-time, non-exempt
• 401(k) with 3% employer match
• Health, dental, vision, and life insurance
• Paid Vacation/PTO
• CO Sick Pay
• Seasonal Performance Bonuses
Key Responsibilities
The essential duties below are representative of the position and are not all-inclusive. Additional responsibilities may be assigned based on guest, owner, and business needs.
Guest Service & Transportation
•Greet owners and guests warmly and by name; communicate promptly using The Porches' designated form of communication.
•Provide safe, courteous transportation within Steamboat Springs city limits, sharing local knowledge along the way.
•Assist with luggage, groceries, and ski equipment, and help guests settle into their residences.
•Represent The Porches professionally with service and activity vendors.
Errands & Deliveries
•Coordinate with the Front Desk on groceries, purchase orders, guest requests, and other errands as assigned or needed.
•Deliver packages and morning newspapers to in-house owners and guests.
Vehicle Care
•Keep shuttles clean, stocked, and in working order; check tires and fluids daily, refuel, and complete the shuttle log.
•Report vehicle issues promptly and park in designated locations when not in use.
Property & Grounds
•Keep the Barn guest-ready using daily checklists.
•Open and close the pool and spa; clear snow from pool furniture, sidewalks, and residence entrances.
•Maintain porches, BBQ grills, flower baskets, and seasonal decorations; keep grounds free of debris and weeds.
Team Support & Security
•Partner with Front Desk, Housekeeping, and Maintenance to secure residences and complete unit and departure checks as assigned.
•Resolve guest issues promptly, escalating when needed, and fulfill special owner and guest requests.
•Follow safety procedures, complete daily checklists, wear the provided uniform, and perform other duties as assigned.
Qualifications
•Valid driver's license with a clean driving record (no violations in the last 8 years); must be 25+ for insurance.
•Confident driving a 14-passenger shuttle, including on snowy and icy roads.
•Polished, helpful demeanor and strong attention to detail.
•Self-motivated and organized; works independently and as part of a team.
•Able to speak, read, and write English professionally.
•High school diploma or GED preferred; hospitality or driving experience a plus.
Physical Requirements
Regularly lift up to 25 lbs, frequently up to 50 lbs, and occasionally up to 100 lbs. Frequent standing and walking; occasional reaching, climbing, stooping, kneeling, and crouching. Requires good vision and depth perception, and regular outdoor work in all weather conditions.
Principals only. Recruiters, please don't contact this job poster.