Position: Sales Representative
Department: Sales
Reports To: Store Manager
Pay: Hourly + Commission
Schedule: As assigned by Store Manager
*Training Mon-Fri 9AM -5PM at our 7530 N. Freeway Store - 2 Week $7.25
Position Summary
The Sales Representative is responsible for providing excellent customer service, assisting customers with appliance and furniture purchases, following up with leads, and achieving individual sales goals. The Sales Representative works under the direction of
the Store Manager and is expected to follow all company policies, procedures, and sales practices.
Duties & Responsibilities
Greet customers and provide professional, friendly, and knowledgeable service.
Assist customers in selection of appliances & furniture based on their needs/budget.
Explain product features, pricing, warranties, financing options, delivery, and applicable store policies.
Follow up with assigned customer leads through phone calls, texts, emails.
Accurately complete sales orders, customer information, receipts, and other required documentation as needed per finance company
Ensure all sales transactions and paperwork are completed correctly (uploading ROGs, IDs, Receipts, customer signature in the system and receipt)
Maintain an organized, clean, and presentable sales floor, showroom & bathroom.
Properly display and maintain merchandise, pricing, tags, and promotional materials.
Communicate customer concerns, special requests, and sales issues to the Store Manager.
Follow all company policies, procedures, SOPs, and cash-handling requirements.
Complete assigned daily duties and responsibilities provided by the Store Manager.
Maintain professional communication and teamwork with other Sales Representatives and store personnel.
Protect company property, customer information, and confidential business information.
Place furniture orders, create a model for every item and request in the system as well as communicating in the furniture group chat.
Principals only. Recruiters, please don't contact this job poster.